• Specialized Dental (Franklin, TN)
    Overview Job Summary: We are seeking a proactive and client-focused Senior Service Desk Analyst to join our IT team. As the first point of contact for ... a positive experience to our enterprise office employees. Ticket Management: Work with the service desk team to monitor, prioritize, and manage service … more
    Appcast IO CPA (10/28/25)
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  • Stony Brook University (Stony Brook, NY)
    …technical degree. **OR** + At least 2 years of experience in a Help Desk , Service Desk or technical support environment. + Knowledge of PCs, peripherals, ... IT Service Desk Technician - Day Shift...IT Service Desk Technician - Day Shift - Thursday and...Faculty, and Staff of Stony Brook Medicine. The Programmer Analyst also provides direct support to our clinical nursing… more
    DirectEmployers Association (10/10/25)
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  • ITG Brands (Greensboro, NC)
    Service Delivery Analyst 2 - 3rd shift **Location** North Carolina **City** Greensboro **Role Type** Permanent **WHO WE ARE** ITG Brands is the third-largest ... You Will Do** - JOB SUMMARY Serve as a Tier- 2 support point of contact for end user. Works...+ Provides high-level end-user support via telephone, remote and desk side on IT-related issues to employees and contractors… more
    DirectEmployers Association (10/14/25)
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  • Post Holdings Inc. (New Albany, OH)
    …(10) years of experience in IT, with at least five (5) years working in a service desk or technical support role. + Broad knowledge and experience with desktop ... provides leadership and oversight to Tier 1 and Tier 2 support staff, ensuring high-quality service delivery...ITIL processes is required. + Expert understanding of IT Service Desk policies, standards, and protocol. +… more
    DirectEmployers Association (08/05/25)
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  • Jackson National Life Insurance Company (Nashville, TN)
    …to business processes, skill or transactional priorities, and resource allocations to ensure service level adherence within the sales desk . + Assists with ... + Provides notifications and alerts to Sales Desk associates and other Desk Directors, ensuring established service levels of business processes are achieved… more
    DirectEmployers Association (10/22/25)
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  • Epsilon, Inc (Kansas City, MO)
    ** Service Delivery Modernization Business Analyst III** **Epsilon is now part of AMERICAN SYSTEMS!** We are pleased to announce Epsilon, Inc. has joined AMERICAN ... integration, deployment, and code-based organization. **An average day:** As Service Delivery Modernization Business Analyst III, you...be a US Citizen. In accordance with 8 USC 1324b(a)( 2 )(C) , Epsilon will not consider candidates for this… more
    DirectEmployers Association (10/11/25)
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  • Bluepeak (Denver, CO)
    …of Possibilities for our Communities."** **Overview of Position Responsibilities:** The GIS Analyst is responsible for ensuring that the GIS Team produces consumable ... is a hybrid role based in Denver, CO with 2 days in office and 3 days remote.* **What...level analytics. + Prolonged periods of sitting at a desk and working on a computer. + Regularly required… more
    DirectEmployers Association (10/28/25)
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  • Tyto Athene (San Diego, CA)
    …Regional Locations in Fort Belvoir, VA, Huntsville, AL, Dayton, OH and Patuxent River, MD. The Service Desk Team provides a mixture of Tier 1.5 and Tier 2 ... **Description** Tyto Athene is searching for a **Systems Analyst ** to serve as a resource on the...to serve as a resource on the DAU Customer Service Team with on-site support required at the West… more
    DirectEmployers Association (10/24/25)
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  • Hawaiian Electric (Honolulu, HI)
    Billing & Accounting Analyst - Oahu Date:Oct 9, 2025 Location: Honolulu, Hawaii (HI), US, 96813 Company: hawaiianel We recognize our competitive advantage -- our ... within the functional area of expertise, documents, and reports problems to the Help Desk , and helps department users learn how to problem solve independently. + As… more
    DirectEmployers Association (10/10/25)
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  • Epsilon, Inc (Manassas, VA)
    **Information Assurance Analyst II** **Epsilon is now part of AMERICAN SYSTEMS!** We are pleased to announce Epsilon, Inc. has joined AMERICAN SYSTEMS. Together, ... partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. Our services,… more
    DirectEmployers Association (10/02/25)
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