- Beth Israel Lahey Health (Charlestown, MA)
- …to find answers from documented solutions and research technical issues to resolution A Service Desk Analyst requires an attitude of constant learning, ... lives.** This opportunity is On-Site to potential for a Hybrid Schedule. Onsite training in Charlestown MA. Responsible for...accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests… more
- Beth Israel Lahey Health (Charlestown, MA)
- …not just taking a job, you're making a difference in people's lives.** The Service Desk Analyst is responsible for delivering world-class support services ... triaging, resolving, and timely follow-up of service requests/incidents. The Service Desk Analyst interacts with all levels of BILH colleagues and… more
- Trinity Health (Livonia, MI)
- …their issue during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various applications, password reset/unlocks, ... be in a high volume call center style environment.** Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication.** Under general… more
- SHI (Austin, TX)
- …and the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical ... a deeper technical specialization within the service desk environment. This position is hybrid in our Austin or New Jersey office, Tuesday-Thursday in… more
- TEKsystems (Grand Rapids, MI)
- …environment handling high volume of phone support as well as ServiceNow experience. Service Desk Analyst responsibilities you would troubleshoot could ... multiple openings at our client to add to their Service Desk Team. These qualified technicians would...Vacation or Sick Leave) Workplace Type This is a hybrid position in Grand Rapids,MI. Application Deadline This position… more
- TEKsystems (Halethorpe, MD)
- We are seeking a dedicated and technically proficient Service Desk Analyst . This role is responsible for handling inbound inquiries via phone, email, and ... from home + Maintain accurate documentation of incidents and resolutions using help desk ticketing systems Required Experience: + 1-2 years of experience in a help… more
- Bill and Melinda Gates Foundation (Seattle, WA)
- …affiliated entities. Your Role Reporting to the Operations Lead of SS&P, as a Buy Desk Analyst , you will serve as the primary operational resource for low risk ... and contracting teams, ensure policy compliance, and provide exceptional service to internal partners. This role is key to...to provide procurement support, guidance, and training on buy desk processes. + Monitor and report on volume, SLAs,… more
- UNIVERSAL Technologies, LLC (Albany, NY)
- UNIVERSAL Technologies is seeking a Help Desk Analyst for a remote position based in Albany, NY, which could change to hybrid in the future. Local applicants ... 3 years of relevant professional experience + Strong customer service skills with previous help desk experience...Strong customer service skills with previous help desk experience + Experience in healthcare, Medicaid, and Long-Term… more
- IBM (Frederick, MD)
- …location. We are seeking a customer-focused and technically skilled Tier 1 Help Desk Analyst to provide first-level support for end users experiencing technical ... work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative...professional expertise** * 1+ year of experience in customer service or help desk role. * Basic… more
- Siemens (Raleigh, NC)
- …world. Find out how far your passion can take you! **About the Job** As a Deal Desk Analyst , you'll play a key role in supporting the Sales team by preparing ... sales operations **What you need** + 3-5 years of sales operations, deal desk , or related business experience + Associate's degree preferred + Proficiency in Excel… more