- SHI (Austin, TX)
- …and the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 ... urgency, consistency, and are developing a deeper technical specialization within the service desk environment. This position is hybrid in our Austin or New… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …procedures and expectations to resolve incidents, meet customer needs and support other Service Desk (SD) staff. + Creates Major Incident Notifications (MINs) to ... + High school diploma and three years of relevant IT service desk experience, OR an equivalent combination of education, training, and/or experience.… more
- HCA Healthcare (Tamarac, FL)
- …responding to end user desktop incidents and requests reported to the Service Desk . Technical Analyst II will also be responsible for mentoring, ... care like family! Jump-start your career as a(an) Technical Analyst II today with HCA Florida Woodmont...desktop equipment and software + Effectively works with customers, Service Desk and Technical Services personnel +… more
- Robert Half Technology (Wall, NJ)
- Description We are looking for a skilled Help Desk Analyst II to join our team in Wall, New Jersey. In this role, you will focus on providing reliable ... with software, hardware, and system configurations. * Manage and resolve service desk tickets, ensuring timely and accurate solutions. * Perform advanced… more
- Robert Half Technology (Madison, WI)
- Description We are looking for a dedicated Help Desk Analyst II to join our team in Madison, Wisconsin. In this role, you will provide essential technical ... users, addressing hardware, software, and network-related concerns. * Manage and resolve service desk tickets efficiently while ensuring timely updates to users.… more
- Robert Half Technology (Chicago, IL)
- Description We are looking for a skilled part-time Help Desk Analyst II to join our team in Chicago, Illinois. This is an ongoing contract position, offering ... related to hardware, software, and network systems. * Troubleshoot and manage service desk tickets efficiently, ensuring timely resolution and communication with… more
- Robert Half Technology (Woburn, MA)
- Description We are looking for a dedicated Help Desk Analyst II to join our team in Woburn, Massachusetts. In this role, you will provide exceptional ... with team members to identify and implement improvements in service delivery. * Educate users on best practices for...Minimum of 1 year of experience in a help desk or technical support role. * Proficiency in troubleshooting… more
- Robert Half Technology (Palmer, MA)
- Description We are looking for a skilled Help Desk Analyst II to join our team in Palmer, Massachusetts. This long-term contract position involves providing ... meet user needs. * Record and track incidents and service cases accurately in the ServiceNow database. * Provide...higher technical teams when necessary. * Respond promptly to service requests, analyzing the scope of support required and… more
- Robert Half Technology (Willow Grove, PA)
- …and acting as a liaison for the team to support career growth. * Audit service desk ticket queues to proactively address potential issues with delays in ... Requirements Active Directory, Microsoft Windows 10, Basic Troubleshooting, Microsoft Windows, Service Desk Tickets, Manage Services Technology Doesn't Change… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst , you will ... IT support team. + Vendor Coordination: Collaborate with third-party vendors and service providers to facilitate problem resolution and the procurement of hardware… more