• Service Desk Analyst…

    Beth Israel Lahey Health (Charlestown, MA)
    …not just taking a job, you're making a difference in people's lives.** The Service Desk Analyst is responsible for delivering world-class support services ... (BILH) entities and its affiliates. Using the Information Technology Service Management suite provided, this Tier 1...and timely follow-up of service requests/incidents. The Service Desk Analyst interacts with… more
    Beth Israel Lahey Health (09/05/25)
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  • Tier 2 Service Desk…

    Insight Global (New York, NY)
    …law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk . The ... has their own Desktop techs as well as a Tier 2 Application Support Service Desk...for Giving Back, and Best Workplaces for Parents. The Service Desk analyst will serve… more
    Insight Global (09/09/25)
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  • Tier 2 Service Desk…

    GovCIO (Washington, DC)
    …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier -2- service - desk - analyst ... a clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' experience.… more
    GovCIO (09/11/25)
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  • NCIS Help Desk Analyst Tier…

    General Dynamics Information Technology (Quantico, VA)
    …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier II** with GDIT. A career in ... **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** Security+ CE - CompTIA...how agencies operate. Our work depends on a **Help Desk Analyst Tier II** joining… more
    General Dynamics Information Technology (07/05/25)
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  • Analyst ( Tier I) - End User…

    RKON (Chicago, IL)
    Analyst ( Tier 1), End User Engineering...customers. About the position: We are pursuing IT Help Desk ( Analyst , End User Engineering) professionals who ... experience with the latest bleeding edge technologies. Our Help Desk is viewed as a training program, we encourage...not contact. Responsibilities Include: + Provides world class customer service by acting as a customer advocate with a… more
    RKON (07/19/25)
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  • Tier 1 Help Desk Analyst

    IBM (Frederick, MD)
    …at our Rocket Center, WV location. We are seeking a customer-focused and technically skilled Tier 1 Help Desk Analyst to provide first-level support for end ... timely resolution or escalation. * Escalate unresolved issues to Tier 2 or Tier 3 support teams...professional expertise** * 1+ year of experience in customer service or help desk role. * Basic… more
    IBM (08/15/25)
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  • Service Desk Analyst

    MPR Associates (Alexandria, VA)
    …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you ... an exceptional place to work. General Job Description The Service Desk Analyst will investigate...of incidents and requests. + Coordinates with users, the Service Desk Manager, and higher tier… more
    MPR Associates (09/08/25)
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  • Service Desk Analyst

    State of Massachusetts (Boston, MA)
    **OFFICE of the COMPTROLLER (CTR)** ** Service Desk Analyst , EDP II** */**/* **FY26 - 006** ** **_About the Office of the Comptroller_** The Office of the ... (EOTSS), over 150 state departments, and external vendors. *_Position_**__**_Summary_* CTR is seeking*a Service Desk Analyst *to join our team and ensure IT… more
    State of Massachusetts (08/28/25)
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  • IT Service Desk Analyst I

    Leggett & Platt, Incorporated (Carthage, MO)
    IT Service Desk Analyst I " Date:Aug...will have a direct impact on the business by providing Tier 1 support for our internal customers. The team you ... Leggett & Platt Inc., are searching for an IT Service Desk Analyst I within...procedures to solve common problems, escalating complex issues to Tier 2 support To be successful in this role,… more
    Leggett & Platt, Incorporated (08/27/25)
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  • Service Desk Analyst

    TEKsystems (Menasha, WI)
    Description We are seeking a motivated and customer-focused Service Desk Analyst in Menasha, WI. As the first point of contact for technical issues, you will ... + Escalate unresolved or complex issues to Tier 2 or Tier 3 support teams. Service Desk Operations + Log and update all support interactions in… more
    TEKsystems (09/04/25)
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