• Service Desk Incident…

    Link Solutions Inc (Adelphi, MD)
    …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Incident Manager to join our team at Adelphi, ... have an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Incident Manager will be responsible for ensuring… more
    Link Solutions Inc (10/16/25)
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  • Service Desk Incident…

    Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
    Service Desk Incident Manager Clearance Required: Secret Clearance Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service ... Manager oversees the processing and resolution of service requests and IT incidents. These roles utilize ITIL...to Tier 2 or supervisory staff. + Collaborate with Service Desk Leads and IT teams to… more
    Black Bear Technology Solutions, LLC (08/23/25)
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  • Manager , IT Service Desk

    Georgia Systems Operations (Tucker, GA)
    …Time Off Provides leadership and strategic direction for the Shared Services IT's Service Desk function, supporting GSOC, GTC, and OPC, ensuring customer ... Responsible for the supervision, management, maintenance and coordination of centralized IT Service Desk resources to ensure the timely delivery of superior… more
    Georgia Systems Operations (10/18/25)
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  • Sr. Manager , IT Service Desk

    University of Miami (Miami, FL)
    …of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Full-Time Sr. Manager , IT Service Desk to work in Miami. The Sr. ... Manager , IT Service Desk leads a team to design,...to identify vulnerabilities and areas for improvement. + Leads incident response efforts related to endpoint security incidents, including… more
    University of Miami (10/29/25)
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  • IT Service Desk Manager

    Omni Hotels (Dallas, TX)
    …and loyalty that enables us to perpetuate our family atmosphere. Job Description The Manager , IT Service Desk is responsible for managing and mentoring ... Service Desk , providing excellent customer service , and thinking strategically. The Manager , IT...services + Project work associated with change management and incident management Qualifications + Minimum 4 years of experience… more
    Omni Hotels (10/22/25)
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  • Enterprise Service Desk Team…

    CACI International (Oklahoma City, OK)
    Enterprise Service Desk Team Manager (Night Shift) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret ... delivery model. CACI has an excellent opportunity for an experienced, self-driven Enterprise Service Desk (ESD) **Team Manager ** . As a first-line … more
    CACI International (09/02/25)
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  • IT Help Desk Manager

    IT Veterans (Greenbelt, MD)
    …IT Help Desk Manager oversees the daily operations of the IT service desk in support of federal agency employees and contractors. This role ensures ... IT Help Desk Manager Greenbelt, MD . Information...recommend process improvements or automation to increase efficiency and service quality. + Participate in IT governance, incident… more
    IT Veterans (10/10/25)
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  • Major Incident Manager

    Capgemini (Austin, TX)
    …objective is to restore IT services as soon as possible. The role of Major Incident Manager is embedded into Service Management Team and therefore works ... **Job Title:** Major Incident Manager - Major Incident...with Incident Management, Problem Management, Change Management, Service Desk Capgemini Service Tower… more
    Capgemini (08/08/25)
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  • Incident Support Manager

    TekSynap (Ashburn, VA)
    …and report on the incident remediation efforts. Responsible for communicating with the Incident Manager and other GSs for all Incidents. Will act at the ... incidents are properly resolved and closed. Responsible for providing recommendations to the Incident Manager for the on-going improvement of Incident … more
    TekSynap (10/25/25)
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  • Incident Support Manager

    NANA Regional Corporation (Ashburn, VA)
    …report on the incident remediation efforts. + Responsible for communicating with the CBP Incident Manager and other GSs for all Incidents. + Will act at the ... are properly resolved and closed. + Responsible for providing recommendations to the CBP Incident Manager for the on-going improvement of the Incident … more
    NANA Regional Corporation (10/25/25)
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