- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Incident Manager to join our team at Adelphi, ... Citizen + DoD Secret Clearance required + Non-remote (relocation incentive available) Our Service Desk Incident Manager will be responsible for ensuring… more
- NuAxis Innovations (Washington, DC)
- **IT Service Desk Quality Assurance Manager ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on ... Assurance Manager (QAM) with Enterprise IT Help Desk / Service Desk Background + The...& Problem-Solving:** + Expertise in analyzing ticket trends, resolving incident escalations, and optimizing workflows to improve service… more
- Crate & Barrel (Northbrook, IL)
- …looking for a driven professional with an inclusive mindset to join our team as a Service Desk , Manager This is an on-site position (Monday through Thursday) ... day basis. A day in the life as a Service Desk , Manager + Create,...ITIL Foundations Certification preferredStrong familiarity with key ITIL disciplines ( Incident , Problem, Change) and service management platforms… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in **the DC, Maryland, and Virginia (DMV) area** ... . This role is responsible for managing the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event and … more
- Capgemini (Orlando, FL)
- …the US by Capgemini. **Job:** _Infrastructure_ **Organization:** _CIS TECH_ **Title:** _Senior Delivery Manager - Service Desk Service Delivery_ ... : We are seeking an experienced and dedicated Global Service Delivery Manager to lead all aspects...to lead all aspects of and run our global service desk operations. This role involves leading… more
- Encore Electric, Inc. (Lakewood, CO)
- …be assigned** **KNOWLEDGE, SKILLS AND ABILITIES:** Knowledge of: + CoBIT processes including Service Desk , Incident Management, Asset Management, and Problem ... Manager works collaboratively with the Help Desk team to ensure exceptional customer service ,...that all devices are up-to-date with software updates + Incident Management: Resolving IT-related issues reported by users, ensuring… more
- Leidos (Stennis Space Center, MS)
- **Description** Leidos Digital Modernization sector is seeking an experienced and dynamic ** Service Desk Manager ** to support the Department of Homeland ... is critical in managing and optimizing the performance of Service Desk operations, ensuring exceptional IT support...and international locations. **_T_** **_his position requires the SD manager to be 100% on-site in Stennis, MS_** **Primary… more
- CACI International (Denver, CO)
- Integrated Service Desk Account Manager - Day Shift Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... applications are needed on an ongoing basis. The Integrated Service Center Account Manager will provide front...service and/or support experience working in a Help Desk , Service Desk , or Call… more
- CACI International (Denver, CO)
- Integrated Service Desk Account Manager - Day Shift Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... of Travel: None Anticipated Posting End: 5/26/2025 The Integrated Service Center Account Manager will provide front...service and/or support experience working in a Help Desk , Service Desk , or Call… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 35825 **Summary** **Help Desk Manager ** **Arlington, Virginia** Are you ready to enhance your skills and build your career in a rapidly evolving ... of our nation. SecuriGence is seeking a talented **Help Desk Manager ** to help contribute to our...(SLAs). + Oversee onboarding, and training of new Help Desk Technicians. + Establish and maintain service … more