- Center for Elders' Independence (Oakland, CA)
- …implementing improvements where appropriate. Service Collaboration: Work closely with Service Desk management to identify and implement improvements to ... description and information carefully before applying. THE POSITION: The Lead Engineer (Infrastructure) is a key senior leadership role...infrastructure and processes that enhance IT service delivery and user experience. QUALIFICATIONS: BS in a… more
- Center for Elders' Independence (Oakland, CA)
- …and training videos to drive self- service and knowledge retention. Monitor service desk trends, system performance data, and usage analytics to identify ... cause analysis for technical issues and recommend long-term resolutions. Contribute to service review processes and lead initiatives to enhance system usability,… more
- Wipfli LLP (Milwaukee, WI)
- …find a professional home, Wipfli offers a career-defining opportunity. Responsibilities Role Summary The Service Desk Lead (Engineer II) is a pivotal member ... improves ticket quality, and supports team training and documentation efforts. The Service Desk Lead acts as a mentor, facilitates daily operations, and… more
- CACI International (Oklahoma City, OK)
- Enterprise Service Desk Lead Technician Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: Secret Employee ... an advanced enterprise service delivery model. We're seeking motivated **Enterprise Service Desk (ESD) Lead Technicians** to be the first point of… more
- Xeris Pharmaceuticals, Inc. (Chicago, IL)
- **Overview** The IT Service Desk Lead is responsible for overseeing daily IT support operations, ensuring efficient service delivery, and driving ... ongoing needs of the organization._ **Job Locations** _US-IL-Chicago_ **Title** _IT Service Desk Lead_ **ID** _2025-2300_ **Category** _IT_ **Type** _Full-Time_ more
- CACI International (Sterling, VA)
- Service Desk Shift Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage ... * * * CACI is currently looking for a motivated, career and customer-oriented Service Desk Shift Lead with Agile methodology experience to join our Customs… more
- Robert Half Technology (Schaumburg, IL)
- Description We are seeking a confident and proactive Service Desk Team Lead to take ownership of our service desk operations. Reporting to the IT ... a continuous improvement mindset to this function. Responsibilities: + Lead and oversee daily service desk operations, providing clear direction and support… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Aberdeen Proving ... an active DoD Top Secret Clearance + Non-remote (relocation incentive available) Our Service Desk Site Lead will serve as the primary escalation point for… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + ... have an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as the primary escalation point… more
- Terracon (Olathe, KS)
- …+ A+ certification **Exemption:** Non-exempt **Requisition ID:** 34695BR **Posting Title:** IT Service Desk Support Staff Lead **Employment Type:** Regular, ... + Demonstrates the ability to perform job duties required of all IT Service Desk Support Staff team with minimal supervision. + Using judgment and decision… more
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