- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... with the FDIC Service Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the Service Desk team… more
- NuAxis Innovations (San Francisco, CA)
- …v3 Foundations + Help Desk Institute's HDA* certification + Customer Service Representative Certification **Knowledge Requirements:** + Must have at least 2 ... **Tier II Service Desk Specialist** Location **San Francisco,...Help Desk Institute's HDA* certification or Customer Service Representative certifications is required. **Experience:** +… more
- TekSynap (Glynco, GA)
- …environment.TekSynap isseekinga highly skilled IT Service Manager to lead our Service Desk operations, ensuring top-tier service delivery and support ... andTekSynap'soperational frameworks. **Responsibilities:** + Oversee the operations of the IT Service Desk , ensuring effective management of incidents and … more
- Koniag Government Services (Vienna, VA)
- …Weekends** **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative ** with a **Top-Secret Clearance** to ... spending accounts, paid holidays, three weeks paid time off, and more. The service desk representative is responsible for performing daily operations of the … more
- MISTRAS Group, Inc. (Princeton Junction, NJ)
- **Description** The IT Service Desk Manager is responsible for leading the daily operations of the organization's service desk . This role ensures the ... of high-quality IT support services, manages a team of service desk analysts, and acts as the...these policies to a MISTRAS Group, Inc. Human Resources representative . By submitting & signing , I hereby understand… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician (Tier 1.5) to join our support team operating within a secure Azure enterprise environment. ... knowledge articles in the problem ticket. + Adheres to Service Desk ticket handling procedures. This may...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- ASM Research, An Accenture Federal Services Company (Fairfax, VA)
- …steps taken using the knowledge articles in the problem ticket. + Adheres to Service Desk ticket handling procedures. This may include notification to higher ... Service Desk tiers for urgent and special...Service Desk tiers for urgent and special consideration incidents. +...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Skookum Contract Services (Silverdale, PA)
- Service Desk Operator Location: Silverdale, Washington (Bangor) Type: Non-Exempt Work Schedule: Full-time Compensation: $25.89 - $25.89/hour Benefits: Tessera is ... eligible part-time and full-time employees. Full-Time benefits of a Service Desk Operator at Tessera include: +.... Per our government contract, 2.7.2.6, "No employee or representative of the Contractor will be admitted to the… more
- Community Health Systems (Franklin, TN)
- **Job Summary** The Service Desk Representative II provides technical support and customer service for incident resolution and service requests. This ... initial assessment, triage, research, and resolution of user-reported issues. The Service Desk Representative II collects and documents information through… more
- ASM Research, An Accenture Federal Services Company (Oak Ridge, TN)
- The Service Desk (Tier 1) Support Contractor will serve as the primary point of contact for all end-user IT issues, requests, and inquiries. This role requires ... and requires full on-site. + Provide comprehensive Tier 1 Service Desk support, including incident intake, call...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more