- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join our team at ... have an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Request Queue Manager will be responsible for… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …attains the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Seeks opportunities to ... an available state while logged into the telephone ACD queue ; must log in promptly at designated work hours....years Personal Computer experience including customer support or Help Desk . + 0-2 years of customer service … more
- Koniag Government Services (Vienna, VA)
- …Vienna, VA 22180, USA Req #145 Friday, April 11, 2025 **2** **nd** **Shift Service Desk ** **Kadiak LLC,** a Koniag Government Services company, is seeking an ... experienced ** Service Desk Representative** with a **Top-Secret Clearance**...to general IT-related questions. + Managing the customer's ticketing queue . + Tier 1-2 troubleshooting. + Solving issues such… more
- Insight Global (Tilton, NH)
- …technology needs, particularly Dell and mobile products, and managing a personal queue of 20-40 tickets per week. Key Responsibilities: * Provide over-the-phone ... and mobile products. * Manage and prioritize a personal queue of 20-40 tickets per week using a ticketing...week using a ticketing system. * Deliver excellent customer service and maintain a high level of professionalism in… more
- ASM Research, An Accenture Federal Services Company (Phoenix, AZ)
- …Develops and maintains technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Participates in ... As a Help Desk Analyst within the Defense Army Account's ITSM...include addressing a wide range of incidents and managing service requests through the ServiceNow ticketing platform. This position… more
- Red River (Lexington, MA)
- …or escalate to others; you embrace a hard challenge. Red River is seeking a Service Desk Technician II with an active Secret clearance to join our growing ... quo while pursuing a career of providing exceptional client service . Red River breeds curiosity by providing a work...management skills + Strong ability to manage their ticket queue in tandem with taking client support phone calls… more
- Bassett Healthcare (Edmeston, NY)
- …clinical support to ambulatory patient care teams through excellent customer service , attention to detail, and interpersonal skills. Responsible for providing clear, ... MyBassett to meet patient satisfactions. Takes a lead in service recovery and acts as a service ...eligibility and verification, regulatory and compliance monitoring) of front desk services as measured by system audits. Supports the… more
- Bassett Healthcare (Cooperstown, NY)
- …administrative support to ambulatory patient care teams through excellent customer service , attention to detail, and interpersonal skills. Responsible for providing ... insurance eligibility and verification, regulatory and compliance monitoring) of front desk services as measured by system audits. Supports the collection of… more
- Quality Technology Services, LLC (Suwanee, GA)
- …with OSC engineers **Basic Qualifications:** + 1-2 years of Helpdesk, Application Support, Service Desk experience, over the phone or in-person + Associate's ... QTS a unique place to grow your career! (https://vimeo.com/727409140/ff26de87d4) The Operations Service Center Network Analyst (Technical Customer Service Rep or… more
- Insight Global (Manassas, VA)
- …primary responsibility of the candidate will be taking phone calls from a phone queue , answering chats, working the unassigned queue and being the desktop ... support point of contact for the 100 onsite end users. Customer service , excellent communication and technical troubleshooting skills are paramount for success in… more