- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join our team at ... have an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Request Queue Manager will be responsible for… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …receipt of Web- or email-submitted requests * Logs and tracks inquiries using service request management database, and maintains history records and related ... AN INFORMATION TECHNOLOGY SUPPORT SPECIALIST WILL MAKE AN IMPACT * Provide Web Queue Helpdesk support within Service Level Agreement (SLA) requirements to users… more
- System One (Arlington, VA)
- …and Responsibilities: + Own overall responsibility for the ITSMS process handling on the Service Desk to include incident, request , problem, event, and risk ... Job Title: Service Desk Tower Lead Location: Arlington,... supervisors, trainers, quality manager, and workflow. + Ensure Queue management practices are followed and enhanced + Responsible… more
- Koniag Government Services (Vienna, VA)
- **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance** to support ... holidays, three weeks paid time off, and more. The service desk representative is responsible for performing...to general IT-related questions. + Managing the customer's ticketing queue . + Tier 1-2 troubleshooting. + Solving issues such… more
- Red River (Lexington, MA)
- …others; you seek to make those around you successful. Red River is seeking a Service Desk Technician II with an active Secret clearance to join our growing ... developing the organization's perception with the customer through exceptional customer service . Candidates must be energetic and focused with a strong motivation… more
- Corning Incorporated (Painted Post, NY)
- …+ High School Diploma or GED + 2+ years of experience in Helpdesk or Service Desk environment, Associates Degree preferred + Time management. Ability to meet and ... Help Desk Technician **Date:** Oct 2, 2025 **Location:** Painted...all Corning policies and documented processes including Incident Management, Request Fulfillment and Knowledge Management. Utilizes Knowledge Base (KB)… more
- Insight Global (Phoenix, AZ)
- Job Description -Respond to common service , product, technical, and customer-relations questions. -Monitor & resolve service tickets for printing related ... issues, non-reporting devices -Troubleshoot and resolve print server and print queue issues -Perform device and fleet usage analysis -Perform research related… more
- Bassett Healthcare (Cooperstown, NY)
- …administrative support to ambulatory patient care teams through excellent customer service , attention to detail, and interpersonal skills. Responsible for providing ... insurance eligibility and verification, regulatory and compliance monitoring) of front desk services as measured by system audits. + Supports the collection… more
- Burlington (Edgewater Park, NJ)
- **Position Overview** We are seeking a proactive and experienced IT Service Desk Manager to lead the delivery of high-quality IT support across our retail ... This individual will be responsible for ensuring operational excellence of all Service Desk activities through ITIL-aligned processes, with a strong focus… more
- Bassett Healthcare (Sherburne, NY)
- …clinical support to ambulatory patient care teams through excellent customer service , attention to detail, and interpersonal skills. Responsible for providing clear, ... to meet patient satisfactions. + Takes a lead in service recovery, and acts as a service ...eligibility and verification, regulatory and compliance monitoring) of front desk services as measured by system audits. + Supports… more
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