• Service Desk Shift…

    CACI International (Forest Heights, MD)
    Service Desk Shift Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... Required: Up to 10% Type of Travel: Local * * * **The Opportunity:** The Service Desk Shift Lead will provide daily supervision, technical support and… more
    CACI International (05/10/25)
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  • Senior Incident Response Analyst

    Axxum Technologies (Mclean, VA)
    … service desk ticketing system, telephone, and email communications + Support the service desk shift lead in operational activities Interact with ... the government Program Manager for the service desk regarding operational issues + Ensure... requests within the ticketing system + Conduct effective shift transition actions and procedures + Duties may also… more
    Axxum Technologies (05/07/25)
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  • Service Desk Team Lead

    TekSynap (Arlington, VA)
    …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service… more
    TekSynap (05/15/25)
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  • Service Desk Lead (Ft.…

    SMX (Fort Belvoir, VA)
    Service Desk Lead (4286) (Ft....Ensure proper handoff takes place between outgoing and incoming shift + Ensure Help Desk personnel follow the ... position Monday - Friday.** **Essential Duties & Responsibilities** + Lead Help Desk operations and personnel +...interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
    SMX (05/13/25)
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  • Service Desk Agent (Third…

    William C Brown Inc (Bowie, MD)
    Service Desk Agent (Third Shift.... + Any other duties assigned by the Team Lead or management. Position Requirements Qualifications / Technical Skills: ... Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large...stewardship concerns to the appropriate authorities. + Provide a Shift Summary Report at the end of each … more
    William C Brown Inc (04/21/25)
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  • Lead Service Desk Analyst

    University of Washington (Seattle, WA)
    …**UW MEDICINE IT SERVICES** has an outstanding job opportunity for a ** Lead Service Desk Analyst** position. **PLEASE NOTE: This ... 100% FTE - 40 hours per week + Variable Shift - UW MEDICINE ITS SERVICES CORE HOURS ARE...technical nature OR one year of experience as a Service Desk Analyst OR equivalent education/experience +… more
    University of Washington (05/28/25)
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  • Lead Front Desk Agent

    Vail Resorts (Vail, CO)
    …genuine guest experience during check-in and check-out. The Front Desk Lead will possess outstanding customer service , interpersonal, and presentation skills ... 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and...Critical Illness and Accident plans **Job Summary:** The Front Desk Lead provides guidance and leadership to… more
    Vail Resorts (04/17/25)
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  • Assistant Director, Enterprise Service…

    DriveTime (Tempe, AZ)
    …and engaging other teams and business areas as needed. **In Long, the Assistant Director, Enterprise Service Desk will** + Lead the Service Desk ... responsible for providing leadership and direction for the Enterprise Service Desk (ESD), executing on our strategic...management, ensuring timely and efficient resolutions in line with Service Level Agreements (SLAs). Lead the team… more
    DriveTime (04/08/25)
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  • Assistant Director, Service Desk…

    City of New York (New York, NY)
    …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... and ability to achieve results are valued. All managers lead teams and/or lines of service , assuming...necessary. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a… more
    City of New York (05/24/25)
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  • Supervisor, Service Desk

    University of Washington (Seattle, WA)
    …technology and/or business professionals + 3+ years of recent experience as a Senior or Lead in a Service Desk or complex technical support environment + ... per month Limited Recruitment: **Open to Department employees only** Shift : First Shift Notes: As a UW...SERVICES** has an outstanding job opportunity for a **Supervisor, Service Desk ** position. **PLEASE NOTE: This position… more
    University of Washington (05/28/25)
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