- Systems Engineering Solutions Corporation (Alexandria, VA)
- …lifecycle support; and management of escalation across all tiers. Position Description: The Tier 2 Help Desk Specialist provides advanced technical ... to troubleshoot complex hardware, software, and network issues. The Tier 2 Specialist collaborates closely with ...for escalated incidents and service requests from Tier 1 Help Desk . + . Diagnose… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- ** Tier 2 Help Desk Specialist - Weekday Overnight** **Category:** Service Desk / End User Services **Main location:** United States, Texas, San ... Type:** Full Time **Position Description:** We are seeking a dedicated and experienced Tier 2 Customer Service Representative to join our helpdesk team. The… more
- NuAxis Innovations (Washington, DC)
- … Desk Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply expertise on multiple complex ... and innovation in determining how to accomplish tasks. The Service Desk Specialist is required...Tier I support **Essential Functions:** + Provide onsite desk -side and remote technical support. The onsite support may… more
- TEKsystems (North Haven, CT)
- …Position Summary We are seeking an experienced Helpdesk Specialist to join a dynamic Service Desk team, providing Tier I and Tier II technical ... Helpdesk Specialist - Service Desk ...multiple platforms and business applications. Key Responsibilities + Provide Tier I and Tier II support for… more
- Koniag Government Services (Washington, DC)
- …off, and more. Koniag Management Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and Tier II ... a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with...CE and/or CompTIA A+ certification + Experience with ITIL service desk processes + Knowledge of desktop… more
- Insight Global (Windsor Mill, MD)
- Job Description Our client is looking for a Tier 1 Specialist to sit in Woodlawn, MD who will be responsible for supporting government customers locally and ... responsible for: Preparation of documentation, status reports, work plans, service tickets Assist in development of Quotes and Rough...assistant, project support, or similar role 1+ year of Tier 1 or Tier 2 Helpdesk support… more
- TekSynap (Dahlgren, VA)
- …& Qualifications** TheTekSynap is seeking a **Senior Customer Technical Support Specialist (Help Desk ).** The Senior Customer Technical Support ... Specialist (Help Desk ) serves as Key Personnel under the NSWCDD Corporate...Department of Defense (DoD) and Navy IT security and service management policies. **RESPONSIBILITIES** + Provide Tier … more
- NuAxis Innovations (Reno, NV)
- **Help Desk Specialist ** Location **Reno, NV** \# of... Technician to support the US Fish and Wildlife Service (FWS) inReno, NV. This on-site role is part of ... We are currently seeking a talented and motivated **Help Desk Technician** for a Full-Time position. **Job Summary:** NuAxis...to a mobile and hybrid federal workforce. You'll provide Tier 1 support, assist with hardware and software issues,… more
- Axxum Technologies (Rockville, MD)
- Service Desk Specialist - Rockville, MD - Hybrid + Technical Support: Provide Tier II level support for Windows OS, networking, printers, connectivity ... + Ticket Management: Respond to and resolve escalated helpdesk tickets from Tier I, ensuring timely and accurate problem resolution. + System Monitoring: Monitor… more
- The Greentree Group (Beavercreek, OH)
- Help Desk Specialist (Back To Business IT) + Are you a tech enthusiast who loves solving complex problems? + Do you have a keen eye for detail and excellent ... THE OPPORTUNITY As a Back To Business IT Help Desk Specialist , you will have the opportunity...applications and services, workstations, and networking. + Strong customer service orientation and the ability to present ideas in… more
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