• Service Desk Support…

    Amentum (Washington, DC)
    As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged,...and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step… more
    Amentum (07/02/25)
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  • Service Desk Support…

    Amentum (Washington, DC)
    As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged,...and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step… more
    Amentum (08/02/25)
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  • Help Desk Support Technician,…

    TekSynap (Chantilly, VA)
    … Desk Support Tech** willperformor provide supportas part of a24/7, 365-day Service Desk (SD) to support IT services and applications,using the ... for other IT service management functions. The Help Desk Support Techwill: + Providetechnical advice and guidance on installation, adaptation, configuration… more
    TekSynap (05/24/25)
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  • Help Desk Specialist, Mid -Level…

    CGI Technologies and Solutions, Inc. (Arlington, VA)
    **Help Desk Specialist, Mid -Level TS/SCI with Poly REQUIRED** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, ... service and maintaining a positive attitude. * Hardware/Software Support : Assisting with the installation, configuration, and troubleshooting of hardware and… more
    CGI Technologies and Solutions, Inc. (08/01/25)
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  • Enterprise Service Desk , Mid

    Leidos (Kansas City, MO)
    …Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the Navy ... shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts...enterprise network. What will you do as a Help Desk Support Representative? You will serve as… more
    Leidos (08/02/25)
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  • Help Desk Technician Mid -level…

    General Dynamics Information Technology (Washington, DC)
    …Required:** None **Job Family:** Systems Administration **Skills:** Customer Service ,Information Technology (IT) Support ,Microsoft Office **Experience:** 3 ... Description:** GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support ...AN IMPACT: + Providing a high level of technical support and service to our onsite and… more
    General Dynamics Information Technology (08/02/25)
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  • IT Help Desk Engineer ( Mid…

    Shuvel Digital (Washington, DC)
    …The Help Desk Engineer will troubleshoot issues to provide excellent customer service and support to system stakeholders. Work Location This is a long-term ... multiple teams providing Development, Security, and Operations (DevSecOps) services to support the United States Citizenship and Immigration Services (USCIS) in the… more
    Shuvel Digital (07/29/25)
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  • Mid -Level Help Desk Agent

    ASM Research, An Accenture Federal Services Company (Alexandria, VA)
    … service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and Procedures (TTPs); and ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
    ASM Research, An Accenture Federal Services Company (07/15/25)
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  • IT Service Desk Manager

    Extra Space Storage (Salt Lake City, UT)
    …of incidents, service requests, and escalations. Oversee all phases of Service Desk support including coordination, monitoring, logging, tracking, and ... as a great place to work. **Job Summary** The Service Desk Manager oversees the operations of...metrics, and provide feedback via regular 1:1 meetings. Conduct mid -year and year-end reviews to assess goal achievement and… more
    Extra Space Storage (07/30/25)
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  • Service Desk Technician (Secret…

    TEKsystems (Falls Church, VA)
    …is required, US Citizenship is required Description "A Service Desk Analyst ( mid ) provides Tier 1 customer support / service to all end users who ... require an interim Secret clearance at minimum" Skills Help desk , Help desk support , Customer service , Service desk , Troubleshooting, Windows… more
    TEKsystems (07/23/25)
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