- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged,...and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step… more
- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged,...and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step… more
- HTC Global Services Inc (Troy, MI)
- Service Desk Analyst Job Description The Technical Service Desk Analyst provides first and second level support to healthcare employees and patients, ... Receive incoming calls from client community, provide first level support , document each call verifying customer information and all...+ Minimum of 18 months experience working in a Service Desk Analyst role preferred + Previous… more
- Leidos (Kansas City, MO)
- …Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the Navy ... shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts...enterprise network. **What will you do as a Help Desk Support Representative?** You will serve as… more
- General Dynamics Information Technology (Washington, DC)
- …Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Customer Service ,Information Technology (IT) ... Description:** GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support ...AN IMPACT: + Providing a high level of technical support and service to our onsite and… more
- Shuvel Digital (Washington, DC)
- …The Help Desk Engineer will troubleshoot issues to provide excellent customer service and support to system stakeholders. Work Location This is a long-term ... multiple teams providing Development, Security, and Operations (DevSecOps) services to support the United States Citizenship and Immigration Services (USCIS) in the… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- … service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and Procedures (TTPs); and ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- General Dynamics Information Technology (Washington, DC)
- …Able to Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support ,Help Desk ... GDIT has an amazing opportunity for a Unclassified Help Desk Manager to provide world-class IT support ...On Customer Site, Washington, District of Columbia - This service desk is 24/7/365, occasional shift work… more
- System One (Bethesda, MD)
- …Desk Engineer Job Description: We are seeking a mid -level or senior Help Desk Engineer to support a 200+ person insurance company operating in a hybrid ... teams. + Excellent problem-solving and communication skills. + Familiarity with help desk ticketing systems and remote support tools. System One, and its… more
- Insight Global (San Leandro, CA)
- …handling technical lead responsibilities. Role Overview We are looking for a mid -to-senior level Help Desk Specialist with strong customer-facing skills and ... factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic...Skills and Requirements Must-Haves * 5+ years in Help Desk /Desktop Support roles. * Expertise in Windows,… more