- TekSynap (Arlington, VA)
- …development and issuance of Service Desk operational reports; + Represent the Service Desk team in a customer-facing role; + Liaise with the ... designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service...Excellent communication and teamwork skills. **Overview** We are seeking Service Desk Team Leadto join… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Aberdeen Proving Ground, MD. + Must be a US ... Top Secret Clearance + Non-remote (relocation incentive available) Our Service Desk Site Lead will...Research Laboratory in Aberdeen Proving Ground, MD. Join a team of dedicated professionals at an industry-leading organization, where… more
- Link Solutions Inc (Adelphi, MD)
- …CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + Must be a US Citizen + Must ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will...performance. Become an integral part of a professionally diverse team while working at an industry-leading organization. This is… more
- ManTech (Doral, FL)
- **ManTech** seeks a motivated, career and customer-oriented ** Lead ** ** Service Desk Manager** to join our team in **Doral, FL** . **Responsibilities ... include but are not limited to:** + The Lead Service Desk Manager is...accessible, and relevant to the needs of the Enterprise Service Desk Team and customers… more
- Koniag Government Services (Vienna, VA)
- Service Desk Lead Vienna, VA 22180,... Lead will oversee day-to-day operations of a 24/7 service desk team , ensure delivery of ... a Koniag Government Services company, is seeking an experienced Service Desk Lead to support...established SLAs. **Key responsibilities include:** + Managing and mentoring service desk team members across… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft....position is: $127,500-$204,100 USD At SMX(R), we are a team of technical and domain experts dedicated to enabling your ... position Monday - Friday.** **Essential Duties & Responsibilities** + Lead Help Desk operations and personnel +...interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
- KBR (Colorado Springs, CO)
- Title: Help Desk Support Lead Belong. Connect. Grow....+ L ead the day-to-day activities of the help desk team , ensuring timely resolution of user ... most critical role - protecting our national security. Help Desk Support Lead - Gravity DevSecOps Pipeline...security teams to ensure mission continuity. + Oversee help desk workflows, ensuring adherence to service level… more
- SOS International LLC (Boston, MA)
- Overview SOSi is seeking a highly qualified Lead Service Desk Manager who is responsible for providing planning and oversight into operations within the ... AFB, Massachusetts. Essential Job Duties Responsible for training and coaching Service Desk team members on effective methods to research, troubleshoot,… more
- Insight Global (Arlington Heights, IL)
- Job Description A client in Arlington Heights is looking for a lead service desk agent to join their team . Responsibilities will include tier 1 & tier 2 ... Service Desk role Experience being a lead for a Service Desk team Serving as an escalation point for tickets, reporting on KPIs for service … more
- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer-oriented **Desktop Support Services Help Desk Lead ** to join our team in **Washington, DC.** This is a hybrid ... and 1 day remote. The **Desktop Support Services Help Desk Lead ** oversees the help desk...(BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+… more
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