• Sharp Electronics Corporation (Kingsport, TN)
    **Overview** The National Help Desk Technician is an entry level position, responsible for providing Tier 1 helpdesk end-user support for small to enterprise ... basic troubleshooting, and escalate alerts + Reconcile licensing for Cloud Service offerings + Troubleshoot, monitor, and maintain client computers and desktop… more
    DirectEmployers Association (10/01/25)
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  • NuAxis Innovations (Washington, DC)
    …The Help Desk Manager oversees the daily operations of the WMATA IT Service Desk , providing leadership, direction, and technical support to Tier I ... Leadership & Team Development + Lead, coach, and mentor Service Desk staff; provide daily, weekly, and...Conduct training and development to improve technical and customer service skills. + Monitor technician attendance, assign… more
    DirectEmployers Association (11/04/25)
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  • COOLSOFT (Conyers, GA)
    MS Office outlook SLAs IT Help Desk Analyst (Jobs in Conyers, GA) Requirement id 155776 Job title Analyst Job location in Conyers, GA Skills required MS Office, ... outlook, SLAs, IT Help Desk Open Date 31-Oct-2025 Close Date Job type Contract...technical assistance to both internal and external customers for tier one issues. This position requires handling a high… more
    DirectEmployers Association (11/01/25)
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  • SMBC (New York, NY)
    SMBC Group is a top- tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, ... Objectives / Responsibilities** Executive Support Delivery - Provide premium, desk -side and remote IT support for executives ensuring issues...meetings and conferences along with our dedicated AV support technician - Serve as a face of IT for… more
    DirectEmployers Association (09/23/25)
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  • Service Desk Technician…

    Choisys Technology (VA)
    Service Desk Technician - Tier II Fully Remote * DC metro, VA (http://maps.google.com/maps?q=Ashburn+VA+USA+20146) Description The Tier 2 Service ... Tier 1 staff, and backend engineering teams. The Tier 2 technician may support onsite deskside...and knowledge articles to expand the Service Desk Knowledge Base. + Coordinate with Tier … more
    Choisys Technology (11/08/25)
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  • Service Desk Technician…

    Choisys Technology (VA)
    Service Desk Technician - Tier I Fully Remote * DC metro, VA (http://maps.google.com/maps?q=Ashburn+VA+USA+20146) Description The Tier 1 Service ... issues + Create, update, and maintain detailed incident tickets in the CBP Service Desk ticket management system. + Follow standard operating procedures (SOPs)… more
    Choisys Technology (11/08/25)
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  • SMIT Service Desk Tier…

    Leidos (Norfolk, VA)
    …of the organization's products and services. **Primary Responsibilities** **As a Service Desk Tier I Technician , you will:** + Use automated information ... **Description** The SMIT Service Desk Tier I Team has an opening for multiple entry level technicians to work in our Norfolk, VA office. This team provides … more
    Leidos (10/17/25)
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  • Tier 1.5 Service Desk…

    ASM Research, An Accenture Federal Services Company (Springfield, VA)
    Looking for a motivated and customer-focused Service Desk Technician ( Tier 1.5) to join our support team operating within a secure Azure enterprise ... with established SLAs and SLOs. + Troubleshoot and resolve Tier 1.5-level issues related to Azure services, Microsoft Windows,...knowledge articles in the problem ticket. + Adheres to Service Desk ticket handling procedures. This may… more
    ASM Research, An Accenture Federal Services Company (10/25/25)
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  • SMIT Service Desk RDM Tier 2…

    Leidos (Norfolk, VA)
    …for end-users of the organization's products and services. **Primary Responsibilities:** **As a Service Desk RDM Technician , you will:** + Use automated ... Values guide the way we do business. The SMIT Service Desk RDM Team has an opening for an experienced technician to work in our Norfolk, VA office. This team… more
    Leidos (10/30/25)
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  • Service Desk Technician…

    Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
    …Active Secret Clearance Location: Aberdeen Proving Grounds Position Overview: The Service Desk Technician - Intermediate provides Tier 1 and Tier ... Service Desk Technician -... Service Desk Technician - Intermediate Clearance Required:...peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate… more
    Black Bear Technology Solutions, LLC (08/23/25)
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