- BJs Wholesale Club (Marlborough, MA)
- …plans vary by location The SR Director of IT Operations & Service Excellence is the strategic and operational leader responsible for uptime and resiliency of ... Key ResponsibilitiesStrategic Leadership + Define and execute the multi‐year IT Service Excellence maturity roadmap aligned to business objectives, cloud… more
- Shaw Industries Inc (Dalton, GA)
- … Excellence Manager - Commercial Customer Care Position Overview We're looking for a Service Excellence Manager to lead and elevate our Customer ... is an ideal role for a strategic and detail-oriented leader who thrives in operational complexity, is passionate about...people development, and is relentless about service excellence . Responsibilities: Leadership & Team Management + Lead… more
- Towne Park (Plymouth Meeting, PA)
- …to change and may be subject to a specific plan or program terms. **SUMMARY** The Service Excellence Manager will lead and support service excellence ... development solutions. + Align onboarding, coaching, and leadership messaging with Service Excellence goals. **QUALIFICATIONS** **Work Experience:** + 3-5 years… more
- Parkview Health (Fort Wayne, IN)
- …with excellence across all facilities. Responsible to collect and interpret Service Excellence data. Leader directly owns entity-level patient experience ... strategies and education for leaders, physicians, and co-workers to support the service excellence strategies of Parkview Health. Responsible for the direct… more
- Vanguard (Malvern, PA)
- …to positively impact our investors, join our team of "crew" as a Client Service Excellence Representative. At Vanguard, we believe in supporting our "crew" ... when they call in to Vanguard. As a Client Service Excellence Representative, you will: + Respond...functional expertise through direct upskilling and training programs. + Lead with compassion and a problem-solving mentality to help… more
- Xylem (Houston, TX)
- …candidate will be a dynamic leader with a passion for service excellence , process optimization, and cross-functional collaboration. This role will improve ... Product, and Engineering to ensure customer feedback informs product development and service enhancements. + Lead monthly business reviews (MBRs), long-range… more
- Ethos Veterinary Health (Dallas, TX)
- Veterinary Client Service Lead Are you a compassionate, enthusiastic "people person" with a love for animals? Do you thrive in a dynamic environment where every ... expanding, and we're excited to welcome a Veterinary Client Service Lead to our growing team. If...you're the problem solver we're looking for. + Customer Service Excellence : If you've excelled in customer… more
- BD (Becton, Dickinson and Company) (Franklin Lakes, NJ)
- …HR processes (eg, onboarding, offboarding, employee data management, benefits administration). + ** Service Excellence ** : Track and enhance service levels, ... enhance customer satisfaction, and support scalable growth. + **Operational Leadership** : Lead day-to-day operations of HR service delivery teams, ensuring… more
- Tufts Medicine (Lowell, MA)
- …has more than 15,000 dedicated employees and caregivers. **We Are Seeking a Full-time Customer Service Lead for Our Service Response Center. Apply Today To ... pay differentials **Job Overview** This position is responsible for quality service excellence audits, monthly equipment and safety inspections, inter-department… more
- Sanofi Group (Cambridge, MA)
- …in developing and orchestrating a best-in-class RLT program for delivery and service excellence to healthcare providers and treatment centers. The position ... Therapy (RLT) Delivery & Customer Services** . This strategic leader will be responsible for designing and executing a...practices in isotope distribution and delivery. **Customer and Patient-Centric Service Excellence ** + Embed a service… more