- Baylor Scott & White Health (Dallas, TX)
- …Summary** Reporting to the SVP, Chief Information Officer, the Vice President of IT Service Management (VP, ITSM) is a key leadership role responsible for ... the design, implementation, execution, governance, and continuous improvement of IT Service Management (ITSM) capabilities across the environment. The successful… more
- Republic Airways (Indianapolis, IN)
- **Job Category:** Information Technology PL **POSITON PURPOSE** The IT Director Infrastructure, Service Management , and Cloud Operations will lead the strategic ... environments, ensuring reliable and secure IT services, and driving service excellence through ITIL-based service management . The IT Director will play a… more
- Southern Glazer's Wine and Spirits (Miramar, FL)
- …grow with a company that truly cares about its people. **Overview** The Director of IT Service Management leads the IT Service Management (ITSM) group, ... improving. + Educate and train IT staff and all levels of management on service management methodology, best practices, and their respective responsibilities… more
- Flowserve Corporation (Lynchburg, VA)
- …flow control solutions to make the world better for everyone! **Role Summary:** As a Service Management , you will play a pivotal role in supporting service ... during a structured transition period, you'll help bridge critical gaps in service management , warranty integration, and inspection processes, contributing to… more
- Capgemini (Dallas, TX)
- **Job Title** : Solution Architect - Customer Service Management **Location** : Dallas, Texas ideally; or, Chicago, IL; Dallas, TX; Houston, TX; Atlanta, GA; NY, ... near NY **Travel** : 25% **Job description:** Platform Solution Architect - Customer Service Management (CSM) | ESM - D2 Location: Dallas, Texas Reports to: ESM… more
- Capgemini (Chicago, IL)
- **Job Title:** Senior Senior Service Management Consultant - ServiceNow Business Analyst - SIAM **Location:** Chicago, IL; Houston, TX; Dallas, TX; NY, NY; New ... business needs into technical requirements and ServiceNow workflows. Develop and maintain Service Management Manuals (SMMs) and supporting documentation for SIAM… more
- St. Luke's Health System (Boise, ID)
- …Health System is seeking a Senior IHT Process Manager to join our Enterprise Service Management (ESM) team with the ServiceNow Platform. The Senior IHT Process ... enterprise oversight for the development, execution, and maturity of multiple Enterprise Service Management (ESM), IT Service Management (ITSM) processes… more
- CTG (Nashville, TN)
- **Position Summary** The Service Management Analyst, Senior, supports the Service Management Team Lead in overseeing the lifecycle of incidents and ... **Required Skills and Qualifications** + 3+ years of experience in IT service management , desktop support, or a related field. + Strong understanding of ITIL… more
- Capgemini (Chicago, IL)
- **Job Title** : Service Management Consultant **Location** : Chicago, ILLINOIS; Atlanta, GA; NY, NY; Dallas, TX or Houston, TX **Travel** :25% **Job ... description** : Service Management Consultant Capgemini is seeking a skilled ServiceNow SPM (Strategic Portfolio Management ) Developer to design, configure,… more
- Cardinal Health (Des Moines, IA)
- …therapies to patients who need them-faster.** **Job Summary** The Supervisor, Customer Service Management directly supervises staff that are performing customer ... and long-term retention of customers. **Responsibilities** The Supervisor, Customer Service Management leads program staff performing actions including:… more
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