- American Airlines (Charlotte, NC)
- …Team within the Customer Experience Division. + Responsible for leading the service delivery of lounge operations and the elite services portfolio. **What you'll ... audit and regulatory requirements + Promotes customer loyalty and helps drive premium customer market share by ensuring all employees deliver high quality customer… more
- ASM Global (Winston Salem, NC)
- Title: Guest Experience Host/ Premium Seat Sales Venue: Wake Forest Athletics Facilities (Allegacy Field / LJVM Coliseum) Who are we? ASM Global is the world's ... with their teammates and deliver extraordinary experiences to every guest who walks through our doors. Who are you?...and guests to ensure that they receive highly personalized service . Responsibilities: + Upsell available premium inventory… more
- Compass Group, North America (Los Angeles, CA)
- …process any billing questions or issues. + Assists Premium Guest Relations Manager for day of event service recoveries as well assist with suite or club ... to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service , and true love for great food to create unforgettable experiences.… more
- Compass Group, North America (Lakewood, NJ)
- …Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. **Job Summary** As the Premium Manager , you will be responsible for managing the Premium department ... (Suites, Clubs and Restaurants) to achieve the best possible guest experience, partner satisfaction and financial results. The ideal candidate will be an experienced… more
- ASM Global (Sutter, CA)
- …the Executive Chef and culinary team on menu construction and production, labor, guest service training and presentation within set budget parameters. + Provide ... POSITION: Premium Services Manager DEPARTMENT: Hospitality REPORTS...profitably managing and directing all day-to-day aspects of the premium services operations including Clubs, Suites, In-Seat Service… more
- ASM Global (Long Beach, CA)
- …& Experiences Manager . The Premium Seating & Experiences Manager provides professional client service support in planning, organizing, and managing ... POSITION: Premium Seating & Experiences Manager DEPARTMENT:...for PSE contracts. Supervisory Responsibilities: + Directly oversees the Premium Sales Coordinator and Premium Service… more
- ASM Global (Orchard Park, NY)
- POSITION: Premium Experience Manager DEPARTMENT: Operations REPORTS TO: Premium Director FLSA STATUS: Exempt LEGENDS GLOBAL Legends Global is the premier ... Club and the Buffalo Bills team dining facility, the Premium Experience Manager leads themselves and their...class experience + Lead team members in operations and service standards + Coordinate with Premium director… more
- Compass Group, North America (Kansas City, MO)
- …NFL, and MLS All-Star Games. **Job Summary** Deliver first-class service with a premium touch! As a Premium Manager , you will oversee high-end suite, ... premium service staff + Maintain service quality and guest satisfaction standards +...and breakdown of premium areas + Address guest requests and service issues efficiently **Qualifications:**… more
- Compass Group, North America (Harrison, NJ)
- …NFL, and MLS All-Star Games. **Job Summary** **Elevate the guest experience to premium heights!** As Premium Manager , you will oversee all premium ... train, and develop premium hospitality staff + Ensure elevated guest service standards and presentation + Collaborate with culinary, beverage, and event… more
- Compass Group, North America (Minneapolis, MN)
- …Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. **Job Summary** The Premium Manager is responsible for working alongside the Premium team to ... menus, product offerings, packaging and pricing * Ensures all premium areas have proper displays * Executes all security,...of Operations * Holds team accountable to steps of service to deliver great guest service… more