- Resideo (Aurora, IL)
- …the one for you! Resideo is seeking need for a skilled and detail-oriented Contact Center Platform Administrator within our Customer Experience organization. ... the prospect of leading migration to a cutting-edge CCaaS platform ? How about helping to shape the way Resideo...on being the subject matter expert of our CCaaS ( Contact Center as a Service) application. This… more
- Humana (Helena, MT)
- …as a Lead Solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform ** + Partner with ... model + Provide best practice recommendations and optimization opportunities within the contact center experience platform + Collaborate with internal… more
- Stanford Health Care (Newark, CA)
- …a Service) solutions. * Experience in designing, configuring, implementing, and supporting CCaaS platform ( Contact Center as a Service). * Strong ... an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center team. The ideal candidate will...an excellent Patient / Customer Experience leveraging a CCaaS platform . * Experience working in environments with high availability… more
- Motion Recruitment Partners (Charlotte, NC)
- …critical migration phases. + Drive change management and delivery strategies tailored to contact center operations and cloud platform transitions. + Oversee ... Contact Center Project Manager CHARLOTTE, North...both Waterfall and Agile methodologies. + Experience with cloud platform migrations, especially involving customer service agents (preferred). +… more
- Walmart (Bentonville, AR)
- …analytics, quality monitoring, and omnichannel enablement. + Ensure seamless integration of the contact center platform with enterprise systems such as ... the strategy and evolution of our Contact Center as a Service (CCaaS) platform . This...AI-assisted engagement. + Stay ahead of trends in **cloud contact center , speech analytics, workforce… more
- Hilton (Addison, TX)
- …Principal Platform Architect, you will support projects including our Next Gen Contact Center Platform , Reservation and Booking System, and Guest ... revolutionizing the hospitality industry around the world\! As a Senior Lead Salesforce Engineer, you will bring your technical...ownership of:** + Hilton's Next Gen Contact Center App built on Salesforce Platform and… more
- Walmart (Sunnyvale, CA)
- …guiding strategic initiatives that enhance authentication and authorization capabilities across Sam's Contact Center platform . + **Project Leadership & ... **Position Summary ** As a Senior Software Engineer, you will drive secure, scalable...disaster recovery testing for microservices supporting authentication, registration, and contact center operations. Ensure high availability and… more
- Walmart (Sunnyvale, CA)
- …of Sr . Managers, Software Engineers and Data Scientists developing the multi-tenant Contact Center Platform and the innovative Machine Learning and ... of designing and deploying Walmart's next-generation Contact Center as a Service (CCaaS) platform . Our...people leadership role, you will report directly to the Sr . Director of Engineering and GenAI. You will be… more
- Abbott (Alameda, CA)
- …support operations, maintenance, and assist with the implementation of the Five9 cloud-based contact center platform . You'll collaborate with team members, ... and scientists. **The Opportunity** We are seeking a motivated, customer-focused ** Senior Cloud Contact Center Engineer** to join our growing Contact… more
- Techtronic Industries North America, Inc. (Menomonee Falls, WI)
- **Job Description:** ** Sr Platform Engineer Oracle Demand and Supply Planning** **INNOVATE without boundaries!** At Milwaukee Tool we firmly believe that our ... it happen. **Your Role on Our Team:** As a Platform Engineer for the Oracle Platform Demand...savings plan . Education assistance . On-site wellness, fitness center , food, and coffee service . And many more,… more