• ITSM Analyst

    PenFed Credit Union (San Antonio, TX)
    …it's about being a part of the PenFed family. PenFed is hiring a (Hybrid) ITSM Analyst at our Tysons, Virginia; Omaha, Nebraska or San Antonio, Texas location. ... and procedures so that they contribute to a stable production environment. The ITSM Analyst will ensure that incidents, problems and changes are handled… more
    PenFed Credit Union (06/11/25)
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  • Senior Analyst (ServiceNow…

    Invenergy (Chicago, IL)
    …may be before or after the 3-day posting window. Job Description Summary: As an Senior ITSM Analyst you will be responsible for achieving effectiveness and ... efficiency in the delivery, support, and improvement of ITSM across the enterprise with a deep subject matter...and experienced in all aspects of IT Service Management ( ITSM ) to join our team focusing on Problem Management.… more
    Invenergy (07/25/25)
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  • Data Analyst Associate - TS/SCI w/Poly

    General Dynamics Information Technology (Annapolis Junction, MD)
    …our team to work on a Global Enterprise Services program supporting IT Service Management ( ITSM ). HOW A DATA ANALYST ASSOCIATE WILL MAKE AN IMPACT + Maintain all ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Data Analyst Associate Deliver insights to help our clients turn data into action… more
    General Dynamics Information Technology (07/09/25)
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  • Sr . Operations Support Analyst…

    UNUM (Dunwoody, GA)
    …customer-facing role ideal for someone who thrives in a dynamic, fast-paced environment. A Senior Operations Support Analyst is expected to be proficient in more ... about what's next. Join us. **General Summary:** We're looking for a skilled Support Analyst to join our team and help deliver reliable IT and AV services that… more
    UNUM (08/01/25)
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  • Sr . ServiceNow Business Analyst

    Guidehouse (Mclean, VA)
    …skills. + Knowledge of ServiceNow Modules and capabilities such as GRC, SPM, and ITSM , as well as with App Engine and Scoped Apps. + Experience with Software ... Development Lifecycle methodologies, deliverables, and controls. + Well-rounded technology consulting experience desired, to include ability to define requirements, lead client meetings, facilitate UAT, and conduct trainings. + Experience working in an Agile… more
    Guidehouse (06/16/25)
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  • Senior Queue Manager

    ManTech (Doral, FL)
    …+ 5+ years of experience with service delivery operations as a collector, processor, analyst , or reporter of ITSM incidents. + Experience with ITSM ... **ManTech** seeks a motivated, career and customer-oriented ** Senior Queue Manager** to join our team in...are not limited to:** + Prioritizes, assesses, and manages ITSM incidents, requests, and inquiries, providing full ITSM… more
    ManTech (06/26/25)
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  • Technology Change Enablement Process Owner,…

    Citigroup (New Castle, DE)
    …support the needs of change enablement delivery teams. + Stay active in ITSM communities, conferences, and analyst briefings; inject external best practices into ... Citi's IT Service Management ( ITSM ) organization supports hundreds of thousands of IT...the organization + Proven ability to interact peers and senior management in a constructive and business-focused way +… more
    Citigroup (07/30/25)
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  • Senior Service Management Consultant…

    Capgemini (Chicago, IL)
    **Job Title:** Senior Service Management Consultant - ServiceNow Business Analyst / ATF Test Lead **Location:** Remote, US **Travel:** 25% **Job description:** ... Resource must have the ability to perform Business Analyst and ATF Test Lead activities. ServiceNow Business ...for the client for 1 of the ServiceNow modules ( ITSM ,HRSD, ITOM, ITAM, CSM, or others) including: * Creating… more
    Capgemini (08/02/25)
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  • Sr . Associate, IT Business Analysis

    L3Harris (Melbourne, FL)
    …land, sea and cyber domains in the interest of national security. Job Title: Sr . Associate, IT Business Analysis Job Code: 26100 Job Location: Melbourne, FL; Palm ... other Friday off Job Description: As an IT Business Analyst on the SAS Segment IT / Enterprise PLM...+ Exceptional analytical and problem-solving abilities + Experience with ITSM tools (ServiceNow, Jira, ALM) + Experience with PLM… more
    L3Harris (07/20/25)
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  • Senior Service Performance Management…

    CACI International (Chantilly, VA)
    Senior Service Performance Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... None Type of Travel: None * * * The Service Performance Management Analyst designs, executes and interprets past and real-time data to identify trends, reconcile… more
    CACI International (06/12/25)
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