- Stanford Health Care (Newark, CA)
- …States of America) **This is a Stanford Health Care job.** **A Brief Overview** The Service Desk Agent I is responsible for providing first contact remote ... repair, and maintenance for a variety of end user devices and applications. Service Desk Agent I attempts to resolve incidents during the initial contact… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …attains the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Seeks opportunities to ... using provided knowledge articles when appropriate. Escalates to more senior team members as appropriate. + Assists with monitoring...years Personal Computer experience including customer support or Help Desk . + 0-2 years of customer service … more
- Guidehouse (Suitland, MD)
- …written outage notifications and updates to incident stakeholders. + Conduct continuous improvement service desk support and update knowledge base as required. + ... tickets. + Perform proactive network and systems monitoring. + Assist in restoring service when outages occur. + Review tickets daily and reprioritize as needed to… more
- ASM Research, An Accenture Federal Services Company (Falls Church, VA)
- …the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.Seeks opportunities to improve ... basic issues using provided knowledge articles when appropriate. Escalates to more senior team members as appropriate. + Assists with monitoring and tracking… more
- Tesla Laboratories. Inc. (Vienna, VA)
- We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure ... or software. + Operational Excellence: Maintain and enhance the IT service desk operations, ensuring SLAs are met and customer satisfaction is maintained… more
- Jabil (Mina, NY)
- …users for either PC, server or mainframe applications, and hardware. Handles problems that the Service Desk agent or Remote Specialist 1 is unable to ... network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Simulates or recreates… more
- CUNY (New York, NY)
- …operates and maintains the University's network, the enterprise Data Center, the CUNY Service Desk , and manages the processes that safeguard the University's IT ... full specification is available on our web site at http://www.cuny.edu/about/administration/offices/hr/classified-civil- service /ccsjobs/ **CONTRACT TITLE** IT Senior Associate **FLSA**… more
- Marriott (Bethesda, MD)
- …(call or email) to resolution for the supported Marriott business applications in the Service Desk portfolio. + Acts as subject matter expert for Application ... **Position Type** Management This is a temporary position. The Senior Analyst acts as a support subject matter expert...inquiries per department policy. + Creates and updates Help Desk incident or service tickets as defined… more
- The LEGO Group (Richmond, VA)
- …web site or need assistance completing the application process, please contact the HR Service Desk at 1.###, option #3. Please note, these communication channels ... Continuous Improvement Sr . Specialist + **Location** Richmond, Virginia, United States...coaching technique, applicable from Team Member to Managers *Change agent with proven experience leading and coordinating new initiatives… more
- Anywhere Real Estate (Greenwich, CT)
- We are seeking a Senior Office Administrator (SOA) with a can do attitude! The SOA will manage the OA staff and the daily office operations including but not limited ... to processing agent commissions, maintaining all agent and property...staff and helping with recruitment and retention activities The Senior Office Administrator will do the following: + Lead… more