- TEKsystems (St. Paul, MN)
- …Our Financial Services customer located in Shoreview, MN is seeking 40 LONG TERM Sr . Escalations Specialists. The assignment will last 12+ months and there is ... Hiring for escalations specialists for a financial services client! Description...and then critically research and resolve the customers complaint. Complaints are coming into the bank from a variety… more
- TEKsystems (West Des Moines, IA)
- …complaints and follow up with solutions until completion. The Senior Escalations Representative will handle complaints related to credit card, ... Senior Escalations Representative Hybrid-... Senior Escalations Representative Hybrid- West Des Moines,... complaints then move into a work queue. Senior Escalations Representatives will then take control… more
- TEKsystems (Chandler, AZ)
- …to credit card, checking account, and business complaints . Typical Day: The Sr . Escalations Representative is assigned cases regarding customer ... Team members will be working in complaints department regarding escalated complaints for anything within the bank. A complaint will come into this area and will… more
- TEKsystems (Chandler, AZ)
- …classify risks in the case management system. + Independently handle high-level escalated complaints . + Coordinate with the Escalations team to manage daily ... About the Role Join our Complaints Department, where you'll handle escalated customer complaints related to any area of the bank. After an intake team gathers… more
- TEKsystems (Shoreview, MN)
- Now Hiring for Sr . Escalations Reps with a large banking company to help close out cases that are created after a customer complaint is filed. This is a very ... You will review and then critically research and resolve the customers complaint. Complaints are coming into the bank from a variety of areas. Examples are… more
- TEKsystems (West Des Moines, IA)
- Description Team members will be working in complaints department regarding escalated complaints for anything within the bank. A complaint will come in to this ... queue. These team members will then take control of complaints in progress and will see it through until...to resolve their issues. * Interact with the immediate Escalations team to oversee day to day activities of… more
- TEKsystems (Chandler, AZ)
- Job Description * Support internal and external customers with inquiries and complaints regarding financial products and services. * Seek ways to determine ... Perform complex administrative and customer support tasks. * Review complaints for regulatory and non-regulatory flags and classify risks...to resolve their issues. * Interact with the immediate Escalations team to oversee day to day activities of… more
- TEKsystems (Chandler, AZ)
- Overview: Team members will be working in complaints department regarding escalated complaints for anything within the bank. A complaint will come in to this ... queue. These team members will then take control of complaints in progress and will see it through until...the qualifications for completion. This specific area is handling complaints related to credit card, checking account, and business… more
- Southern Company (Ball Ground, GA)
- …issues. * Provide first level coaching to Customer Service Managers on processes and escalations prior to involvement of Sr . Customer Service Manager.* Take a ... maintain the general customer relationship, work closely with the assigned sales representative , and identify ways to provide additional services to the customer.… more
- Fallon Health (Worcester, MA)
- …inquiries and requests for services associated with the resolution of provider complaints relating to operational concerns, policy and procedures for Fallon Health ... by promoting a one-stop customer service for escalated provider service issues. Escalations come from internal departments and external provider contacts. + Utilize… more
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