- Daiichi Sankyo, Inc. (Bernards, NJ)
- …customer to evaluate and implement as needed. Responsible for the Help Desk operational guidance and support related to application tickets, setting and monitoring ... ITIL processes (Incident Management, Change Management and Problem Management) and Service Management principles preferred. preferred Travel Ability: to travel up to… more
- CACI International (Forest Heights, MD)
- …support of a 20,000+ user community within the Department of Homeland Security (DHS) The Senior Service Desk Analyst shall possess and demonstrate sound ... Service Desk Analyst (Nights/Weekends) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type:… more
- Parksite (Batavia, IL)
- …an Employee Owner with Parksite! Earn more from your hard work! Role Overview The Senior Service Desk Analyst is responsible for providing high-level ... direct support to Parksite end users / associates by directly interacting, via help desk ticket system, phone calls, face to face, chat and email. This role is… more
- Geisinger (Danville, PA)
- Job Summary In a 24/7/365 environment, the Service Desk Technical Analyst is responsible for the performance of tasks related to Geisinger IT hardware, ... supporting all business lines across Geisinger's customer base. + Service Desk Technical Analyst makes...dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of… more
- Robert Half Technology (Houston, TX)
- …by answering and responding to incident and service requests submitted via the Service Desk Portal, phone call, e-mail, and in person. Ensures that incident ... efficiently. Performs diagnostics and analysis in partnership with other Service Desk Team members to resolve issues...skills and the ability to communicate and relate to senior -level executives, management, as well as all levels of… more
- GovCIO (Washington, DC)
- …and service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues ... USD $58,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/tier-1- service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5201_… more
- Children's Mercy Kansas City (Kansas City, MO)
- …and resource for helping gather and report call trends and issues reported into the Service Desk . Senior Analyst will follow precedents and procedures ... of children beyond the walls of our hospital. Overview Service Operations Senior Analyst is...support to internal users on support issues and coordinates Service Desk support efforts for triaging, escalations,… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts...related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central… more
- TECO Energy (Ybor City, FL)
- …Plan and more! **Nearest Major Market:** Tampa **Job Segment:** Sustainability, Business Analyst , Service Desk , Computer Science, Database, Energy, ... AND RESPONSIBILITIES Works under general Supervision; 1. Assists the Analyst and/or Sr . IT Asset Management ... Center, CMDB, Express Metrix, IT Asset Management Tools, Service Desk .) (30%) 2. Validates, prepares and… more
- UNIVERSAL Technologies, LLC (Brooklyn, NY)
- UNIVERSAL Technologies is seeking a Senior Service Desk Analyst with a minimum of 8-years of related experience to work rotating shifts including days ... SKILLS/EXPERIENCE: + At least 8 years of experience working in a service desk environment + Availability to work rotating shifts including days, nights and… more
