- Principal Financial Group (Des Moines, IA)
- **What You'll Do** **Are you passionate about Customer Experience ( CX )?** As a ** CX Strategist ** , you'll provide strategic leadership in shaping customer ... goals in conversations, documents, and presentations. + **Advance the CX discipline** : Develop and deliver CX ...the CX discipline** : Develop and deliver CX frameworks, standards, training, and tools that enable research,… more
- MetLife (Bridgewater, NJ)
- …NYC or Bridgewater, NJ for hybrid work (3 days in the office) The Role: The Senior CX Strategist sits within CX team. This person will be responsible for ... to translate that mindset into tangible outputs and outcomes. The Senior CX Strategist will leverage user research and design strategy methods to align teams… more
- Paychex (Cincinnati, OH)
- …digital programs reinforce and complement CSM enablement activities. + Partner with CX Strategist to leverage Analyst insights for campaign targeting, ... and reinforcing the value our solutions provide. The Senior Customer Engagement Strategist is responsible for designing and executing digital programs and automated… more
- Sanofi Group (Cambridge, MA)
- …to stay informed of changes in the industry, constantly learn and grow as a CX Strategist + Embody excellence in consumer experience at all level and influence ... in relevant field a plus (preferred) + 7+ years of hands-on CX /UX strategist at a large global enterprise experience, agency, consulting or Start-up/scale-up is… more
- General Motors (Warren, MI)
- …An integral part of the Global GM Customer Success & Operations ( CX ) framework, the Global Learning & Development Team spearheads the creation, implementation, ... fostering a culture of continuous improvement and excellence. The Learning Strategist is pivotal in crafting, developing, and delivering impactful learning solutions… more
- M&T Bank (Boston, MA)
- **Overview:** As a Lead Experience Strategist within the Enterprise Transformation Enablement team, you will be part of a team of design, agile and change management ... (eg. agility, change management, transformation delivery, commercial business partners, CX partners, user experience research, operations, technology, compliance) to… more
- Mass Markets (TN)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... and BPO services. This role is ideal for a goal-oriented, expert communicator and strategist who thrives in a fast-paced environment and has a proven track record of… more
- Amazon (Seattle, WA)
- …seeking an experienced Principal Product Manager to act as an Innovation Strategist , collaborating across internal and external teams to inspire the development and ... (go to market) Preferred Qualifications - Experience with contact center technology, CX platforms, or enterprise communication solutions - Track record of incubating… more