• Director, Claim Experience Management

    Travelers Insurance Company (Hartford, CT)
    …+ Provide strategic direction and support to field teams, acting as a senior advisor , to ensure consistent application of CX best practices. Triage and respond ... may manage others. This role combines strategic oversight of CX programs with tactical implementation of best practices across...Do?** + Drive, plan, and deliver the Experience Management strategy and vision across the function. + Accountable for… more
    Travelers Insurance Company (07/12/25)
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  • ZCX Channel CSE

    Zoom (Hartford, CT)
    …Responsibilities: + Serve for North America and LATAM as the pre-sales CX channel Partner trusted advisor ; translating technical and business requirements ... talented Partner Consulting Solution Engineer with deep specialized experience in Customer Experience ( CX ). Do you have a passion for working with Partners? Do you… more
    Zoom (07/22/25)
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  • Executive Director- Business Development

    Concentrix (Salt Lake City, UT)
    …featuring SMEs from multiple practices and disciplines of the company. Acts as an advisor and coach internally to develop win strategy through to close plan. ... qualification to close. - Demonstrates a strong understanding of CX Operations and the tech-led solutions that innovate ...client's industry sector. - Develops and executes the sales strategy across all appropriate levels of the target client… more
    Concentrix (06/24/25)
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  • Google CES 2.0 Lead / Solutions Architect

    Cognizant (Irving, TX)
    …a highly skilled **Google CES 2.0 Lead / Solutions Architect** to spearhead strategy , design, and delivery of **Google Cloud's Customer Engagement Suite (CES 2.0)** ... modernize customer service using Google Cloud's AI-powered tools- **CCAI (Dialogflow CX , Agent Assist, CCAI Insights)** -integrated with CRMs (eg, Salesforce), CCaaS… more
    Cognizant (07/16/25)
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  • Sr. Technical Success Manager - Service

    Sprinklr (MA)
    …platforms, and analytics stacks. + Ability to distill service transformation strategy into phased plans with measurable milestones and impact metrics. + PMP or ... strategic technical relationship with Sprinklr's enterprise customers in customer service, CX , and contact center operations. You will drive the successful adoption… more
    Sprinklr (06/05/25)
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  • Business Technology Platform - Senior Customer…

    SAP (Houston, TX)
    …Business Technology Platform, including solutions for App Dev and Integration, Data and Analytics , Automation and AI. BTP CSM's work with the most cutting-edge and ... Business Technology Platform investment. You will be the technical trusted advisor "Cloud Solution Architect" through providing "To-Be" State Architecture workshops,… more
    SAP (05/22/25)
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  • Head of Internal Audit

    TTEC (Englewood, CO)
    …play a crucial role in evaluating risk and formulating the internal audit strategy . You will oversee internal audits to ensure TTEC operates with integrity, ... You'll:** * Strategic Leadership: Develop and implement a comprehensive internal audit strategy that aligns with TTEC's organizational goals and risk profile. *… more
    TTEC (07/11/25)
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  • Product Designer 3

    Baylor Scott & White Health (Honolulu, HI)
    …Designer 3 will collaborate with research, service design, content design, engineering, analytics , product managers, and CX leadership. They help solve digital ... direction to improve the experience. Serve as a key advisor across product teams. Build alliances and help teams...with product managers, engineers, QA, and designers. Facilitate research, strategy , ideation, design, and testing of new product or… more
    Baylor Scott & White Health (07/18/25)
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  • SVP of Sales

    Mass Markets (MO)
    …our sales organization. The SVP will oversee all aspects of sales strategy , business development, and revenue generation, ensuring alignment with the company's ... Key Responsibilities: + Strategic Vision:Define and implement a forward-looking sales strategy to meet and exceed revenue and market share objectives. +… more
    Mass Markets (05/28/25)
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