- Beth Israel Lahey Health (Charlestown, MA)
- …positive outcomes and accurately identify when issues should be escalated to the Supervisor , Service Desk for incidents/requests that require elevated ... taking a job, you're making a difference in people's lives.** The Service Desk Analyst is responsible for delivering world-class support services across all Beth… more
- Drury Hotels (Grand Rapids, MI)
- …& JOB DUTIES: Under general supervision, assists management team with supervising the front desk / guest service positions of the hotel. Ensures Drury Hotels' ... characteristics which inspire team members to exceed expectations through superior customer service standards. Assists with training guest service team members.… more
- SitusAMC (Plymouth Meeting, PA)
- …Job Functions: + Escalate problems to higher level tier groups as required or to supervisor . + Using service desk software to record, track and document ... + Adhere to site audit responsibility policies and procedures + Monitor service desk system for incoming requests and resolve or escalate accordingly + Provide… more
- Post Holdings Inc. (New Albany, OH)
- …years of experience in IT, with at least five (5) years working in a service desk or technical support role. Broad knowledge and experience with desktop hardware ... concepts and ITIL processes is required. Expert understanding of IT Service Desk policies, standards, and protocol. Strong computer skills (Windows 11, MS… more
- NTT DATA North America (Lemont, IL)
- …to join our team in Lemont, Illinois (US-IL), United States (US). **Job Summary:** + The Service Desk Supervisor /Manager will be required to use ITIL as the ... end-user satisfaction and productivity and increasing IT staff productivity. + The Service Desk Supervisor shall establish an efficient operation to satisfy… more
- Advanced Energy (Fort Collins, CO)
- …Works on software installation, update, and configuration as directed by ticketing system and Service Desk Supervisor and Manager. + Works independently on ... the PC Support Queue, PC inventory, Assets, PC loaners, etc. as directed by Service Desk Supervisor . + Maintain phone systems. + Conduct training designed to… more
- Insight Global (Farmers Branch, TX)
- …a customer-first mindset when interacting with all end users. This role will report to Service Desk Supervisor What will you do? Day to day technical ... Diploma or equivalent. 3 to 5 years of successful work with Service Desk or HelpDesk Support Customer First Mindset and Collaborative Experience supporting Apple… more
- Mayo Clinic (Chippewa Falls, WI)
- …+ Retirement: Competitive retirement package to secure your future. **Responsibilities** The Desk Operations Supervisor is an integral member of the practice ... management, coordination, and performance of desk operations specialists. The Desk Operations Supervisor is responsible for managing and monitoring daily… more
- The Yarrow Group (Jackson, WY)
- …We Own We Provide and We Ensure We Appreciate and We have Fun Description As Front Desk Supervisor , you are responsible for all aspects of the front desk ... service and embrace the Mountain Modern Motel service culture. You will oversee the front desk...pertinent shift information to the next shift and direct supervisor . + Coordinate with other departments such as housekeeping… more
- EPS Corporation (Randolph Air Force Base, TX)
- Help Desk Supervisor (Senior) - (626) Share this job as a link in your status update to LinkedIn. Job Title Help Desk Supervisor (Senior) Location ... (VTC) equipment. Implement opportunities to streamline and enhance Tier I/II service delivery. Operate the service desk and desk side support in… more
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