• Support Escalation Management

    Microsoft Corporation (Charlotte, NC)
    …with various internal and external teams to resolve customer issues. Mentors others the on Support Escalation Management team. Acts as a key member of ... to the location specified in the requisition is a requirement of this role. Support Escalation Management IC4 - The typical base pay range for this role… more
    Microsoft Corporation (10/07/25)
    - Related Jobs

  • Senior Support Escalation Manager

    IBM (Austin, TX)
    …as developing or refining training content, knowledge base articles, quality assessments, support and escalation management processes, and participating in ... HashiCorp is seeking a highly skilled and experienced Sr. Support Escalation Manager to join our Cloud...individual with a strong background in cloud technologies, technical escalation management , and exceptional interpersonal skills. You… more
    IBM (09/16/25)
    - Related Jobs

  • SAP NS2 Supplier Relationship Management…

    SAP (Newtown Square, PA)
    …relevant information from all resources to transfer knowledge across organizational boundaries, support escalation management and support organizational ... learning as knowledge brokers. Area 4: Establish and support internal NS2 guidelines for Supply Management ...and support internal NS2 guidelines for Supply Management that adhere to internal and governmental regulations +… more
    SAP (10/02/25)
    - Related Jobs

  • Technical Account Manager, Google Public Sector

    Google (Reston, VA)
    …cloud operations (eg, launch or capacity planning, product release management ), technical support , escalation management , or IT consulting. + Ability to ... + Certification in Cloud Architecture. + MBA or Master's degree in a Management , Technical, or Engineering field. + Experience in collaborating with teams, groups,… more
    Google (09/28/25)
    - Related Jobs

  • Application Support Lead

    Lilly (Lebanon, IN)
    … Support lead will have responsibility over application services including multi-tiered support , vendor management , escalation of issues, change ... management , incident management , lifecycle management , and cyber-security. The Application Support Lead will partner with the Tech at Lilly Leaders, MES… more
    Lilly (09/16/25)
    - Related Jobs

  • Level 3 Support Engineer II

    Cowbell Cyber (IN)
    …in software application debugging and troubleshooting. + Familiarity with technical support processes and escalation management .Proficiency with ... cyber threats. Your future team At Cowbell, our Platform Support team is all about making things smoother for...Prior experience with tools such as JIRA, JIRA Service Management , Fire Hydrant, Datadog, Honeycomb, Komodor, Postman, and Tableau.… more
    Cowbell Cyber (09/26/25)
    - Related Jobs

  • Technical Account Manager, Google Cloud Consulting

    Google (Chicago, IL)
    …(eg, launch or capacity planning, product release management ), technical support , escalation management , or IT consulting. **Preferred qualifications:** ... + MBA or Master's degree in a Management , Technical, or Engineering field. + Experience translating business...+ Plan for customer events and launches, partnering with Support , Engineers, and Site Reliability Engineers to ensure customer… more
    Google (10/01/25)
    - Related Jobs

  • AI Incubation Lead, VertexAI, Core, Global…

    Google (Washington, DC)
    …and business functions, leading programs in enterprise implementations including technical support , escalation management , consulting, and issue resolution. ... and internal stakeholders. You will have excellent communication and stakeholder management skills and will be highly motivated, comfortable in a fast-changing… more
    Google (10/01/25)
    - Related Jobs

  • Supply Chain Specialist, GPCS, GPCS

    Amazon (Tempe, AZ)
    …Indicators (KPI) bridging ownership, Accounts Payable invoice hold resolution, site launch support , and escalation management . SPOC currently provides these ... and Costa Rica (CR). As a supply chain specialist, you will provide functional support to a group of Fulfillment Centers (FCs) for all aspects of procurement. The… more
    Amazon (08/19/25)
    - Related Jobs

  • Escalation Manager

    Palo Alto Networks (Santa Clara, CA)
    … Escalation Managers are part of the Global Incident and Escalation Management team which part of Global Customer Support and Service teams covering all ... Past experience as Escalations Engineer/Manager, Technical Account Management , Engineering Management , Customer Support Management , or similar roles… more
    Palo Alto Networks (10/01/25)
    - Related Jobs