- Microsoft Corporation (Malvern, PA)
- …with various internal and external teams to resolve customer issues. Mentors others the on Support Escalation Management team. Acts as a key member of ... of your employment with Microsoft and the country where you work. #CES #CSS #ACT Support Escalation Management IC4 - The typical base pay range for this role… more
- PSKW LLC dba ConnectiveRx LLC (Pittsburgh, PA)
- …messages, aligns with program managers, and disseminates strategy to teams with Director support . + Escalation Management : Supports program management ... access to prescription medications, including benefit verifications, non-clinical case management , prior authorization and appeal support , and specialty… more
- Motion Recruitment Partners (Lawrenceville, GA)
- …and Device Deployment . 30% Software Configuration and Troubleshooting . 20% Customer Support and Escalation Management **Daily Responsibilities** . 80% ... Desktop Support / IT Systems Analyst - End User...**ITIL v4** certification or equivalent knowledge of ITIL service management principles . **Microsoft MD-102 (Endpoint Administrator)** certification .… more
- Insight Global (San Francisco, CA)
- …with grievances, appeals, or quality assurance within healthcare operations Background in escalation support or client management Familiarity with Zendesk ... Job Description Insight Global is seeking a Remote Operations Support Specialist to join our growing Food Operations team. This role supports the day-to-day… more
- SAP (Alpharetta, GA)
- …initiates enhancement of activities in order to drive SAP's growth targets 5. **Deal Support / Escalation Management ** 6. Supports target business segment ... and accounts, and opportunities plans for key deals requiring senior management support 13. Promotes appropriate involvement of partners in sales cycles for… more
- Google (Sunnyvale, CA)
- …(eg, launch or capacity planning, product release management ), technical support , escalation management , or IT consulting. **Preferred qualifications:** ... + MBA or Master's degree in a Management , Technical, or Engineering field. + Experience translating business...+ Plan for customer events and launches, partnering with Support , Engineers, and Site Reliability Engineers to ensure customer… more
- Amazon (Tempe, AZ)
- …Indicators (KPI) bridging ownership, Accounts Payable invoice hold resolution, site launch support , and escalation management . SPOC currently provides these ... and Costa Rica (CR). As a supply chain specialist, you will provide functional support to a group of Fulfillment Centers (FCs) for all aspects of procurement. The… more
- Palo Alto Networks (Santa Clara, CA)
- … Escalation Managers are part of the Global Incident and Escalation Management team which part of Global Customer Support and Service teams covering all ... Past experience as Escalations Engineer/Manager, Technical Account Management , Engineering Management , Customer Support Management , or similar roles… more
- J&J Family of Companies (Raritan, NJ)
- …data at various governance forums where Escalation data is reportable, including support for Global R&D QSMR (Quality System Management Review). + Lead ... potential gaps or opportunities for improvement and recommendations to improve the escalation process and the management of potentially significant quality… more
- Percepta (Dearborn, MI)
- …every stage of the automotive and mobility customer journey. As an ** Escalation Support Specialist** (specializing in the automotive industry) working **hybrid** ... your career growth, and celebrates your contributions. **What You'll Be Doing** The ** Escalation Support Specialist** plays a vital role in delivering a smooth… more