- ABBTECH Professional Resources, Inc. (Washington, DC)
- …actions are completed. - Perform network monitoring, first-level troubleshooting, reporting, incident management, and escalation as required. - Develop, ... individual will be a member of the Monitoring and Incident Response Team primarily responsible for monitoring our customer's...24/7 shift schedule and are the primary point of escalation for any significant service outages or degradations; working… more
- Zscaler (San Jose, CA)
- …to harness speed and agility with a cloud-first strategy. As a Staff Escalation DevOps Engineer within the Shared Platform Services team, you will be instrumental ... office 3 days a week. Reporting to the Sr. Manager , Software Engineering QA, you'll be responsible for: +...tools, dashboards, and documentation to enable faster, more effective incident resolution across the team + Leading production service… more
- Neuberger Berman (New York, NY)
- We are seeking a seasoned and proactive individual to join Investment Team Support to lead a high-performing function within the Public & Private Markets, with a ... This global role will serve as the primary operational partner and escalation point for all Investment Teams, including Equities, Fixed Income, Loans, Liquidity,… more
- ARCO (St. Louis, MO)
- …we? We are ARCO, a Family of Construction Companies. The Services Manager , Cybersecurity Operations leads ARCO's day-to-day security monitoring, detection, and ... incident response activities. This role manages a team of...senior management. In addition to technical skills, the Services Manager is results-oriented and demonstrates effective problem-solving and communication… more
- MISTRAS Group, Inc. (Princeton Junction, NJ)
- …as the escalation point for complex or critical issues. The manager will also drive continuous improvement initiatives, monitor performance metrics, and align ... **Description** The IT Service Desk Manager is responsible for leading the daily operations...desk. This role ensures the delivery of high-quality IT support services, manages a team of service desk analysts,… more
- Jostens (Minneapolis, MN)
- …containment, and remediation; lead tabletop exercises. + Develop and maintain runbooks for incident handling and escalation . + Oversee security incident ... MANAGER , CYBERSERCURITY OPERATIONS HYBRID POSITION | ONSITE THREE...role, you'll manage the Managed Security Services Provider (MSSP), incident response, endpoint security, email security, vulnerability management, security… more
- CommScope, Inc. (Sunnyvale, CA)
- …Product, Security, and Development teams + **Own 24/7 operational stability** including incident response, escalation procedures, and post- incident reviews + ... Sr. Technical Operations Manager Req ID: 79951 Location: Sunnyvale, California, United...cross-functional collaboration, and implementing scalable project management practices to support our enterprise customers. As a key member of… more
- REI (Seattle, WA)
- …job contributes to REI's success by leading and optimizing our technology support operations across multiple teams. This role involves direct management of internal ... Managed Service Provider (MSP) to ensure efficient, high-quality, and reliable IT support services for the entire organization. In addition, this role provides… more
- Cupertino Electric (Santa Fe Springs, CA)
- **Posting Title:** Senior Project Manager - Commercial & Industrial **Reports To:** Director of Project Management **Location:** Greater Los Angeles Area | Santa Fe ... to ensure efficient work and progression. The Senior Project Manager will lead the team in successfully managing the...enforce a living risk register, ensuring active monitoring and escalation of issues before they impact cost or schedule.… more
- Tyto Athene (Washington, DC)
- …**Responsibilities:** + Serve as the foremost technical authority and point of escalation regarding monitoring, detection, analysis, and incident response + Be ... and experience providing technical leadership during major incidents (ie, in an " incident commander" role) + Advanced technical understanding of current and emerging… more