- Microsoft Corporation (Reston, VA)
- **Overview** Support Escalation Manager - Incident Manager acts as a primary contact to understand issues and improve the experiences of ... managers. Proactively escalates highly sensitive issues to senior support escalation managers. **Qualifications** **Required Qualifications:** + Master's… more
- Microsoft Corporation (Reston, VA)
- **Overview** Support Escalation Manager - Incident Manager acts as a primary contact to understand issues and improve the experiences of ... the nature of your employment with Microsoft and the country where you work. Support Escalation Management IC3 - The typical base pay range for this role across… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …rapid escalation and resolution of technical issues. Position Description: The Incident Manager is responsible for overseeing the timely restoration of ... incident response activities across multiple teams. The Incident Manager ensures incidents are managed in...the contract Point of Contract (POC) for all Major Incident support and coordination. + Responsible for… more
- TekSynap (Ashburn, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Incident Support Manager supports the restoration of network infrastructure, and service ... Six (6) Plus years. **Overview** We are seeking a Incident Support Manager to join...incident monitoring, predictive and proactive analysis and reporting, incident resolution and escalation , problem management and… more
- NANA Regional Corporation (Ashburn, VA)
- …for the on-going improvement of the Incident Management Process. **Qualifications** The Incident Support Manager highly desired qualifications are: + An ... remediation efforts. + Responsible for communicating with the CBP Incident Manager and other GSs for all...the contract Point of Contract (POC) for all Major Incident support and coordination. + Responsible for… more
- Citizens (Pittsburgh, PA)
- …in RI, Iselin NJ, MA, Pittsburgh PA Role is not relocation eligible. Major Incident Manager Position Summary and Key Requirements We are seeking a highly ... organized, decisive, and proactive Major Incident Manager to lead the enterprise response...alignment with ITIL best practices, ensuring documentation, workflows, and escalation paths are optimized for efficiency and effectiveness. +… more
- Palo Alto Networks (Santa Clara, CA)
- …and shared success where your work truly matters. **Your Career** The Escalation Manager position is a strategic, high-visibility role that provides ... Palo Alto Networks business relationship and/or sales opportunities with key customers. The Escalation Manager will lead and manage the resolution of customers'… more
- BCMC (Arlington, VA)
- …plans, and assist with the restoration of services. We are seeking a Cyber Incident Manager to support this critical customer mission. Responsibilities: - ... BCMC is supporting a US Government customer to provide support for onsite incident response to civilian...standard holidays & 3 weeks of annual leave ESS-3289 Incident Manager - I - IMG01 Powered… more
- Node.Digital (Arlington, VA)
- …and assist with the restoration of services. Node.Digital is seeking a Cyber Incident Manager to support this critical customer mission. Responsibilities: ... Incident Manager Location: Arlington, VA Must...Node.Digital is supporting a US Government customer to provide support for onsite incident response to civilian… more
- ARSIEM (Arlington, VA)
- …have an impact on every client you work with. ARSIEM is looking for a Cyber Incident Manager to support on-site incident response to civilian Government ... fostering a proven and trusted partnership with our government clients. We provide support to multiple agencies across the United States Government. ARSIEM has an… more
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