- Microsoft Corporation (Redmond, WA)
- **Overview** The Support Escalation Manager acts as a primary contact to understand issues and improve the experiences of account-aligned customers with ... managers. Proactively escalates highly sensitive issues to senior support escalation managers. **Qualifications** Required Qualifications: + Master's… more
- Microsoft Corporation (Reston, VA)
- **Overview** Support Escalation Manager - Incident Manager acts as a primary contact to understand issues and improve the experiences of account-aligned ... the nature of your employment with Microsoft and the country where you work. Support Escalation Management IC3 - The typical base pay range for this role across… more
- Microsoft Corporation (Manassas, VA)
- …the engine that powers our cloud services. As a CO+I Critical Environment Program Manager , you will perform a key role in delivering the core infrastructure and ... by a team of subject matter experts working to support services for more than 1 billion customers and...compliance with infrastructure operations standardization + Act as an escalation point for all facilities-related issues within the datacenter,… more
- Microsoft Corporation (San Antonio, TX)
- …(including but not limited to availability, safety, security, customer service). Support escalation of issues to appropriate owner. **Qualifications** ... **Overview** As a Microsoft Data Center Project Manager (DCPM), you will perform troubleshooting for service...by a team of subject matter experts working to support services for more than 1 billion customers and… more
- Microsoft Corporation (Annapolis Junction, MD)
- …stakeholders. Expands customer and partner relationships beyond the current Unified Support contract consumers with a focus on leading the definition of ... success plan and contribute to the shared customer account plan in support of customer objectives specific to the customer's business transformation programs and… more