- Patterson Companies, Inc. (Detroit, MI)
- …and believe that they build a stronger and successful organization. **Job Description:** The Support Specialist - Tier I properly responds to inbound and ... outbound customer calls to provide technical support , answer how-to questions, and consult on workflow inquiries for software, services, peripheral devices, and… more
- M. C. Dean (Springfield, VA)
- …outcomes, improving lives, and changing the world for the better. We are seeking a **NOC Tier 1 Support Specialist ** to join our **Security and ... federal, local and commercial customers across high-growth markets. Responsibilities The **NOC Tier 1 Support Specialist ** will primarily focus on… more
- ZOLL Medical Corporation (Pittsburgh, PA)
- …makes ZOLL the ideal place to build your career.Job SummaryThe Product Technical Support Specialist - Tier 1 plays a critical role in providing patients, ... families, and medical professionals with exceptional technical guidance and support for ZOLL Cardiac Management Solutions (CMS) products and services by phone,… more
- ZOLL Medical Corporation (Pittsburgh, PA)
- …the ideal place to build your career. Job purpose The Product Technical Support Specialist - Tier 1 plays a critical role in providing patients, ... families, and medical professionals with exceptional technical guidance and support for ZOLL Cardiac Management Solutions (CMS) products and services by phone,… more
- Sulzer Pumps US Inc. (Easley, SC)
- …**Position Summary:** The IT Support Specialist is responsible for providing Tier 1 and Tier 2 technical support across multiple ... Service Desk and other IT teams. The role also involves project support , vendor coordination, and adherence to IT policies and procedures. **Key Responsibilities:**… more
- Intuit (Phoenix, AZ)
- …to both internal teams and customers. You will work closely with Product, Engineering, and Tier 1 Support , helping define, diagnose, and escalate issues that ... as a ** Tier 2 Senior Service & Support Specialist ** **for the** **Intuit Enterprise Suite...system and process enhancements. **Responsibilities** **Responsibilities** + Provide in-the-moment support to Tier 1 agents… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …skills to resolve complex hardware, software, and network issues. The Tier 2 Specialist partners with Tier 1 staff to improve first-call resolution, ... Position Description: The Tier 2 Help Desk Specialist provides advanced technical support for escalated...if no degree . 3+ years of progressive IT support experience, including Tier 1 … more
- Cayuse Holdings (Pendleton, OR)
- **Overview** ** Tier 1 .0 Helpdesk Specialist - DAY SHIFT** **The Work** The Tier 1 .0 Helpdesk Specialist acts in a customer service capacity ... USD $16.00 - USD $16.00 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/2967/ tier - 1 .0-helpdesk- specialist /job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834356743) **Can't find… more
- NuAxis Innovations (San Francisco, CA)
- …+ Identifies, researches, and resolves technical problems. + Responds to tickets assigned by Tier 1 . + Ensures all assigned tickets are updated and moving ... Specialist ** Location **San Francisco, CA** \# of openings ** 1 ** Salary Range (Min-Max) **00** **We are a federal...monitors tickets to ensure a timely resolution. + Provides second- tier support to users' applications or hardware… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and ... tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering,.... + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ .… more