- Help at Home (Chicago, IL)
- …We're focused on serving people and the communities we are part of._ **Job Summary:** The Contact Center Team Lead will be responsible for overseeing the ... and suggest solutions to resolve issues identified from trends. ** Contact Center Team Lead...support the After-Hours line of business.** **As a People Leader :** **_You lead with empathy, vulnerability, and… more
- TruGreen (Rochester Hills, MI)
- …employer of choice and "a great place to work!" **Position Overview** The Contact Center Sales Team Lead is a hybrid role sharing dual responsibilities ... team performance. + Accepts other delegated responsibilities from Contact Center leadership as needed to support...Abilities** + Strong Verbal and Written Communication Skills + Team Lead should have dynamic facilitation skills,… more
- Mass Markets (Mesilla, NM)
- …We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a dynamic BPO environment. You will be responsible ... test. POSITION RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and client… more
- United States Senate Federal Credit Union (Staunton, VA)
- …Experience: Three (3) years of supervisory/managerial responsible experience in a contact center environment with prior consumer lending, teller operations, ... status, and will not be discriminated against on the basis of disability. Keyword: Retail Services Team Lead From: United States Senate Federal Credit Union more
- University of Miami (Medley, FL)
- …are working together for a common goal. The incumbent is responsible for supervising a team of contact center agents who are responsible for patient access ... has an exciting opportunity for a Full Time Supervisor, Contact Center to work Remotely. The individual...requires being available to affect the entirety of the team 's operations by effectively building call center … more
- Premera Blue Cross (Mountlake Terrace, WA)
- …impact within our organization? We are seeking a dynamic and passionate individual to join our team as the Manager, Contact Center Quality. In this role, you ... will have the opportunity to develop and lead a dedicated team , drive excellence in...in customer service, and shape the future of our contact center operations. If you are a… more
- Duquesne Light Company (Pittsburgh, PA)
- … to better collaboration, innovation and outcomes. We want you to join our team ! **Position Summary:** The ** Contact Center Supervisor** is responsible for ... Duquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in...managing and overseeing a team of call center representatives, ensuring that… more
- Eversource Energy (Manchester, NH)
- …excellent working conditions and a collaborative team atmosphere in a 24/7 contact center \. Because we are there for our customers when they need ... Scope of Position: An entry level position within the Contact Center \. Duties include work associated with...gas customers in Connecticut, Massachusetts, and New Hampshire\. Our team of more than 9,000 dedicated, diverse, and engaged… more
- Mass Markets (Wichita, KS)
- …to effectively lead and engage team members. + Proficiency in using contact center software and analytics tools to drive performance. + Ability to handle ... in the industry. We are looking for aBilingual Supervisorto lead and manage the team supporting the...possess the below qualities: + Proven experience in a contact center environment. + Demonstrated supervisory experience… more
- Huron Consulting Group (Van Buren, AR)
- …drive meaningful results. As a Senior Director, Contact Center Managed Services Leader with our Healthcare team , you will lead our managed services ... managing client relationships, overseeing service delivery, and driving continuous improvement, the Contact Center Managed Services Leader contributes to the… more