- US Tech Solutions (Auburn Hills, MI)
- …8:00pm ET (First and Second Shift) with Some occasional Saturday work. + Technical Helpdesk Representative duties include problem recognition, research, ... steps in support of IT systems that support vehicle programing. The Technical Helpdesk Representative is able to resolve complex problems immediately, while… more
- DXC Technology (Auburn Hills, MI)
- **Job Description:** **Key Responsibilities** **Provide technical assistance to users via phone and other communication channels.** **Log and track customer ... High school diploma or GED.** **Experience:** **2+ years of IT technical support experience.** **Strong understanding of computer hardware, networking, and software… more
- Mass Markets (Killeen, TX)
- …Desk Representatives to join our team in supporting inbound customer service, technical support, and back-office operations for both commercial and public sector ... clients. In this role, you will handle incoming inquiries, troubleshoot basic technical issues, and assist customers with product and process-related questions all… more
- Mass Markets (Dallas, TX)
- …looking for help desk representatives to support inbound customer service, technical support, and back-office processing representatives for commercial and public ... positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, and assist callers with product and process related inquiries and… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support ... In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with product, process related inquiries, and professionally… more
- Chenega Corporation (Fort Belvoir, VA)
- … Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 TheJunior Helpdesk Support Services Specialist willprovide technical support services in ... Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join...on user systems as the environment changes. + Provide Technical Support Services in accordance with the AITP Primary… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk, specifically focusing on Pentagon ... Primary Technical Control Facility (PPTCF) and Pentagon Alternate ...knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have expert… more
- Peckham, Inc. (Lansing, MI)
- …IT service-desk processes and core customer service skills in a technical support environment. Primary responsibilities include clear customer communication, problem ... periodic updates and formal evaluations. + Create and maintain technical and end user documentation of processes and procedures....preferred. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an… more
- Quality Technology Services, LLC (Suwanee, GA)
- The **Operations Service Center Network Analyst ( Technical Customer Service Rep or TCSR)** will be primarily responsible for managing the phone queue, projecting a ... board, managing tickets in the Incident Management System, and troubleshooting technical requests. To resolve unique network and system-related challenges and… more
- Mass Markets (Garden City, GA)
- …+ Must be 18 years and older + High school Diploma/GED + 1-2 years of technical support or IT helpdesk experience in a contact center. + Strong knowledge of ... industry-leading organization. We are seeking a tech-savvy and customer-oriented Technical Support Representativeto provide first-level support for technical … more
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