- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 1 (Call Center) Date: Dec 31, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... responsible for ensuring equipment is ordered, installed, maintained, and functional. Technical Support Agents work to assist callers in repair rather than… more
- Robert Half Technology (Kansas City, KS)
- …field is preferred. * Minimum of 1 -2 years of experience providing technical support in a Windows environment. * Proficiency in troubleshooting and managing ... our team in Kansas City, Kansas. In this role, you will provide comprehensive technical support to ensure smooth operation of software and hardware systems. This… more
- Galileo Financial Technologies, LLC (Sandy, UT)
- …about us and why we work here at https://www.galileo-ft.com/working-at-galileo . The role As a Client Technical Support Tier 1 Support Specialist you ... will provide B2B technical support for business partners, clients, banks, and external contact...of contributing to operational success What you'll need: + 1 -2 years general customer service experience + Financial-services-specific customer… more
- ZOLL Medical Corporation (Pittsburgh, PA)
- …ZOLL the ideal place to build your career. Job purpose The Product Technical Support Specialist - Tier 1 plays a critical role in providing patients, ... families, and medical professionals with exceptional technical guidance and support for ZOLL Cardiac Management Solutions (CMS) products and services by phone,… more
- Fujifilm (Columbus, OH)
- **Position Overview** The Senior Technical Support Engineer, MI - I ( Tier 1 ) provides highly visible remote technical support across our product ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- Red Cat Holdings (Valdosta, GA)
- …and Red Cat IT Director to plan and manage deployment of new systems and procedures. Technical Support + Provide Tier 1 and Tier 2 support for ... in IT or 8 years relevant experience + Demonstrated ability to handle Tier 1 and Tier 2 support tasks independently, escalate when appropriate, and… more
- BEAT LLC (San Antonio, TX)
- …reports Tier 2 Systems Administrators provide the front line of advanced technical support ; bridging Tier 1 service desk operations with Tier 3 ... Job Title: System Administration - Basic ( Support Services) Location: San Antonio, TX Clearance: Secret Education: BS degree in Cybersecurity or a related field, or… more
- Robert Half Technology (Nashville, TN)
- … is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not mandatory. ... 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1...+ User Support : Provide friendly and efficient technical support to end-users via various channels,… more
- Vanguard (Wayne, PA)
- …services, aligning with enterprise IT and business strategies. + Lead and mentor technical support teams across Tier 1 , Tier 2, and specialized roles ... and customer-centricity. Operational Excellence + Oversee daily operations of service desks, field support , and remote support teams to ensure SLAs, KPIs, and… more
- ASM Research, An Accenture Federal Services Company (Dover, DE)
- The Tier 2 Technical Support Operations.... + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure ... be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform....ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available… more