- Fujifilm (Sacramento, CA)
- **Position Overview** The Senior Technical Support Engineer , MI - I ( Tier 1) provides highly visible remote technical support across our product ... on more complex issue and is the second level support across our Synapse products. This engineer ...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- Proven IT (Naperville, IL)
- … troubleshooting and maintenance. This is the intermediate level of technical customer support . The Tier II Engineer has a broad understanding of the ... Job Type Full-time Description The Tier II Engineer is responsible for various managed IT support...the following certifications, or an equivalent credential demonstrating similar technical knowledge + CCNA + AZ-104 + MS-102 (Microsoft… more
- Proven IT (Tinley Park, IL)
- …technical troubleshooting and maintenance. This is the first level of technical customer support . The Tier I Engineer has a broad understanding of the ... Tier 1 Engineer Tinley Park, IL...Job Type Full-time Description The Tier I Engineer is responsible for various managed IT support… more
- US Bank (Charlotte, NC)
- …Friday (9am-5pm EST)._ **Daily Responsibilities:** + Technical Subject Matter Expert: Provide Tier 2 agents with mentor support when dealing with a difficult ... you excel at-all from Day One. **Job Description** The Tier 3 team is focused on improving the customer...a resource to provide a broad range of advanced technical support to the customer success team… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- Intermediate Federal Network Support Engineer to provide intermediate-level technical infrastructure and software services support for the Azure Core ... team within Government Cloud environments. This role bridges Tier 1 operational support with Tier 2 specialized technical expertise, supporting 24x7… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 3 Help Desk Support Engineer to support KITS and our government customer ... all approved workstation configurations across the agency enterprise + Provide Tier III technical support to the PC technicians including troubleshooting,… more
- Koniag Government Services (Washington, DC)
- …LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in Washington, DC. This is a ... duties of a Tier 2 Help Desk Engineer to support a potential future business...software products + Provide desktop, laptop, and tablet computer technical support to agency users + Implement,… more
- GetWellNetwork, Inc. (Bethesda, MD)
- Title: Application Support Engineer ( Tier 3) Reporting to: VP, Managed Services & Support Location: Remote Primary Working Hours: 3rd shift, specific ... Support Incidents in client production environments that require input from advanced technical resources. The Application Support Engineer will be… more
- IT Veterans (Annapolis Junction, MD)
- …Communications (UC) and Audio Visual Multi-Media (AVMM) systems. The Tier 3 Engineer will serve as a senior technical resource, resolving escalated issues, ... Tier 3 Unified Communications/Audio Visual Engineer ...(LMR), and secure AVMM environments. This role requires advanced technical knowledge, strong problem-solving ability, and the capability to… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- Senior Federal Network Support Engineer to provide expert-level technical infrastructure and software services support for the Azure Core Networking team ... Government Cloud environments. This role serves as the highest tier of operational support for 24x7 operations...+ 7+ years of experience in network operations or technical support **Security Requirements** + Active Secret… more