- JPMorgan Chase (Plano, TX)
- …refine technology operations, impacting the core of our business services. As a Technology Support Lead within the Commercial and Investment Bank ... and communication of impact to internal and external clients + Collaborate with Technology and Operations partners on large scale, complex issues + Process complex,… more
- JPMorgan Chase (Houston, TX)
- Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member ... and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure + Owns… more
- Cushman & Wakefield (St. Louis, MO)
- **Job Title** Technology Solutions Manager, Support Practice Lead **Job Description Summary** Overview Global Technology Service group, a team of ... Job Summary: The Technology Solutions Manager - Support Practice Lead is responsible for managing...+ **Incident Management:** + Track, monitor, and report on major incidents. + Notify leadership, client care, and business… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …efficient operation of Major Incident Management within the ITSM tool. + Support the management of related ITSM practices such as Incident, Change, and Problem ... principles as well as tool-specific configurations such as in the ServiceNow Major Incident Management module. + Lead continual service improvement initiatives… more
- JPMorgan Chase (Jersey City, NJ)
- …refine technology operations, impacting the core of our business services. As a Technology Support Lead and Problem Manager in Consumer and Community ... in disciplines such as Cloud Engineering, Networking, Site Reliability Engineering, or Technology Support . + Understanding of observability and monitoring tools… more
- JPMorgan Chase (Plano, TX)
- …refine technology operations, impacting the core of our business services. As a Technology Support Lead within the Merchant Services Technology ... Lead a team of Issues Management Analysts in support of merchant level complex research issues + Manage...including identifying opportunities for improvement and recommended changes + Lead major projects and process improvement initiatives… more
- Capgemini (Austin, TX)
- …meetings; * Own send-to-end outage and business notifications; * Provides technical & non-technical support for Major Incident response Teams; * Acts as SME for ... **Job Title:** Major Incident Manager - Major Incident...that stakeholder resources are appropriately identified and coached; * Support of continuous service improvement is an pivotal element… more
- West Pharmaceutical Services (Phoenix, AZ)
- Technology Site Support Lead Requisition...unexpected problems + Subject Matter Expert for local site support on all major and more complex Digital ... team, the role of the Manufacturing Network and Digital support site team is having responsibility for developing and...+ Proposes improvements to processes + Acts as a lead , coordinating the work of others - but is… more
- General Dynamics Information Technology (Fairfax, VA)
- …Seize your opportunity to make a personal impact as a **Higher Command (HICOM) Support Team Lead ** for the **US Army National Guard Mission Command Training ... Support Program** . We are seeking an **HST Lead ** to support the MCTSP. This position...technology and professional services company that delivers consulting, technology and mission services to every major … more
- Guardian Life (Holmdel, NJ)
- … Major Incident, Problem, and Change & Release Management **You Will:** + Lead and manage the Major Incident Management team (including 24/7/365 coverage ... ability to lead and manage teams, particularly in a 24/7/365 Major Incident Management environment. + Extensive experience in managing Major Incident,… more