- HTC Global Services Inc (Brooklyn, NY)
- …Experience: 10-12+ years in telecom operations, voice engineering, or unified communications support , with at least 3-4 years in L3 or senior escalation ... Operations & Escalations + Act as the final L3 escalation point for all telecom -related incidents...using CDRs, traces, SIP logs, and provider diagnostics. 2. Telecom Infrastructure Management + Manage and optimize… more
- DT Professional Services (Oceanside, CA)
- …to 50 feet using ladders, bucket trucks, and man lifts. + Logistical Management : + Oversee comprehensive logistical support tasks encompassing asset ... management , inventory control, configuration, and change management for advanced radio and networking equipment. + System Administration: + Manage and maintain… more
- Sumitomo Pharma (Marlborough, MA)
- …adherence to telecom regulatory requirements. + Effectivelymaintaintime management and prioritizationresponsibilities acrossoperational support and project ... support , enhancing our Meeting Support program, and assisting in providing support at a L3 level, including to our Executive Leadership Team. This is… more
- Cognizant (Austin, TX)
- …you will:** * Lead, mentor, and develop a team of L1, L2, and L3 network engineers, specialists, and shift leads within a 24x7 operational environment. * Ensure ... timely incident response in alignment with established SOPs and SLAs. * Support effective incident resolution, root cause analysis, and continuous improvement of… more