- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... Our focus includes the design, transition, operations, and continual service improvement to include tech modernization, tech refresh, activities associated… more
- Beth Israel Lahey Health (Charlestown, MA)
- …technical support to end users using various clinical, administrative, and technical systems. The Tier 2 Service Desk Analyst acts as an escalation point ... for the Tier 1 Service Desk Analyst...for the Tier 1 Service Desk Analyst and interacts with...skills and familiarity with healthcare applications such as EPIC. Tier 2 Service Desk Analyst… more
- Insight Global (New York, NY)
- Job Description An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 ... Service Desk. The Service Desk supports roughly 3000+ end users. This analyst...team is encompassed of a virtual Tier 1 , a virtual Tier 2 ...virtual Tier 1 , a virtual Tier 2 Application Support team and now… more
- Leidos (Norfolk, VA)
- …- CompTIA Security +CE + Three months or more experience supporting NNPI and/or SIPR in a Tier 1 role. + Ability to attain Flank Speed Tier 1 .5 ... work in our Norfolk, VA office. This team provides Tier I and II technical software, hardware and network...Engineering, Business, or related IT or equivalent work experience 2 years of experience on NMCI Service … more
- CACI International (San Antonio, TX)
- …Support Tier 1 Analysts as necessary on supported MHS Applications. Tier 2 staff works closely with Application Support Supervisors to ensure all ... Tier 2 Cerner Application Support Analyst... Tier 2 Cerner Application Support Analyst (2nd & 3rd... service objectives are met or exceeded. This Tier 2 position is primarily focused on… more
- Applied Research Associates, Inc. (Raleigh, NC)
- …government environments + Exposure to SAP or classified environments + 0- 2 years of experience in Tier 1 or Tier 2 IT support roles + Basic knowledge ... If you are looking for a career as a Tier 1 Cloud Support and you are...task execution, issue documentation, and escalation. + Collaborate with Tier 2 /3 personnel to resolve cross-domain incidents.… more
- Leidos (Indianapolis, IN)
- …and customer experience. + Provide feedback and coaching to Tier 1 Information Specialists to enhance service quality and first-contact resolution rates. ... **Description** **Information Specialists Tier 2 (IN and Remote)** At...will do:** + Handle escalated and complex inquiries from Tier 1 Information Specialists and resolve issues… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …freedom, service and growth. If you are looking for a career as a Tier 2 Cloud Support agent and you are interested in designing, developing, and rapidly ... long-term supportability through documentation, scripting, and adherence to escalation protocols. ** Tier 2 Cloud Support Position Requirements:** + **U.S.… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- **What is the position?** The Bilingual Tier 1 Service Desk...need?** + High school diploma or GED. + Customer Service experience - 2 or more years ... updates to complaints for our customers. **What will I get to do?** As a Tier 1 Service Desk Representative, you will have the opportunity to showcase your… more
- Koniag Government Services (Washington, DC)
- …Administrator to investigate and resolve complex network issues escalated from the Tier 1 team. The Tier 2 Network Administrator will troubleshoot and ... **Arlluk Technology Solutions,** a Koniag Government Services company, is seeking a Tier 1 Network Administrator to support **ATS** and our government customer… more