- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... Our focus includes the design, transition, operations, and continual service improvement to include tech modernization, tech refresh, activities associated… more
- ProSphere Tek (North Chicago, IL)
- …Engineer in North Chicago, IL. This position provides Tier 1 and Tier 2 Service Desk and End-User Service for approximately 3,700 users of ... Administration (BCMA) mobile carts and laptops. JALFHCC averages around 2 ,900 end user contacts per month for Service...Create, update, maintain and review quarterly Tier 1 and Tier 2 Standard… more
- Insight Global (Kansas City, MO)
- …services organizations. * Demonstrated success leading Tier 1 and Tier 2 service delivery at scale. * Proven track record of attorney, executive, ... User Experience in IT to lead the firm's end-user service delivery strategy and champion the attorney technology experience...across the firm. Support Oversight & Escalations * Oversee Tier 1 & 2 IT support functions,… more
- SAIC (Washington, DC)
- …and objectives while delivering mission excellence on programs of national importance. SAIC is seeking Tier 1 and 2 Help Desk Support Specialists to join the ... decision expected by fall 2025.** The Tier 1 and Tier 2 Help...user + Log and track support tickets in the service desk system, ensuring accurate documentation of issues, solutions,… more
- SKC Communication Products LLC (Dallas, TX)
- Tier I Service Technician + Provide customer...*varies by region* QUALIFICATIONS Education College degree preferred Experience Tier 1 - 0- 2 years ... Audio and Control systems knowledge. + Provide direction to Tier 1 technicians, delegate tasks to other...Tier 2 - 2 + years Preferred Certifications Avixa CTS Biamp Tesira General… more
- CACI International (San Antonio, TX)
- …Support Tier 1 Analysts as necessary on supported MHS Applications. Tier 2 staff works closely with Application Support Supervisors to ensure all ... Tier 2 Cerner Application Support Analyst... Tier 2 Cerner Application Support Analyst (2nd & 3rd... service objectives are met or exceeded. This Tier 2 position is primarily focused on… more
- CACI International (Sterling, VA)
- …to end-users for PC, server, and mainframe applications or hardware. + Support the Tier 2 Enterprise Service Desk team across multiple portfolios, ... Tier 2 Technician Job Category: Information...to do:** Support end-user applications and work in a multi- tier service desk as well as work… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- …system. * Collaborate with Tier 1 and Tier 2 support representatives to ensure seamless service delivery. * Maintain up-to-date knowledge of ... **Position Description:** We are seeking a dedicated and experienced Tier 2 Customer Service Representative...You are invited to be an owner from day 1 as we work together to bring our Dream… more
- Insight Global (New York, NY)
- Job Description An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 ... has their own Desktop techs as well as a Tier 2 Application Support Service ...a Service Desk Analyst or Technical Support ( 1 - 2 + years) - onsite support experience and… more
- Eligo Energy, LLC (Chicago, IL)
- …fees according to company guidelines + Act as a subject matter expert for the Tier 1 Customer Service Team + Provide courteous, prompt, and accurate ... electronic communication. + Take escalated calls that filter through Tier 1 agents + Promotes a positive...by the Team Leader Requirements Qualifications: A minimum of 2 years of Customer Service Experience Strong… more