- SAIC (Washington, DC)
- …anticipated decision expected by fall 2025.** The Tier 1 and Tier 2 Help Desk Support Specialist responsibilities include, but are not limited to: + ... excellence on programs of national importance. SAIC is seeking Tier 1 and 2 Help Desk Support Specialists to join the Machine-assisted Analytic… more
- Kaizen Approach, Inc (Linthicum, MD)
- …and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and ... that values your technical ambition? We are seeking a Help Desk Specialist to support our mission-focused customer by...administrative IT support. In this role, you will deliver Tier 1 assistance to end users, troubleshoot… more
- Kaizen Approach, Inc (Linthicum, MD)
- …and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and ... your contributions? We are currently looking to hire a Help Desk Specialist to support our very mission-focused customer....very mission-focused customer. In this role you will provide Tier 1 support to end users by… more
- DRT Strategies, Inc. (Silver Spring, MD)
- …Experience: + Demonstrated experience providing Tier 1 and Tier 2 help desk support for complex, multi-queue environments, including triage, ... Food and Drug Administration's is seeking contractor support to help manage and improve systems used for electronic. The...ticket triage, escalation, and resolution for Tier 1 and Tier 2 support… more
- CACI International (Reston, VA)
- Help Desk Tier 2 Specialist, Journeyman Job...system-level support for incidents that cannot be resolved by the Tier 1 Help Desk support + Highly ... objectives. CACI has an excellent opportunity for an experienced, self-directed **,** ** Help Desk Tier 2 Specialist, Journeyman** . This position is in… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- ** Tier 2 Help Desk Specialist - Weekday...the helpdesk ticketing system. * Collaborate with Tier 1 and Tier 2 support representatives to ... Type:** Full Time **Position Description:** We are seeking a dedicated and experienced Tier 2 Customer Service Representative to join our helpdesk team. The… more
- ICF (San Juan, PR)
- …and Commerce (DEDC). This role will also oversee Tier 1 and Tier 2 help desk operations for PRIS 2 .0 during the transition period. The ... anticipation of the award._ ICF is seeking a bilingual Scrum Master with help desk leadership experience to support the modernization of a record information system… more
- IBM (Frederick, MD)
- …at our Rocket Center, WV location. We are seeking a customer-focused and technically skilled Tier 1 Help Desk Analyst to provide first-level support for end ... timely resolution or escalation. * Escalate unresolved issues to Tier 2 or Tier 3...1 + year of experience in customer service or help desk role. * Basic understanding of Windows OS,… more
- IBM (Rocket Center, WV)
- **Introduction** We are seeking a customer-focused and technically skilled Tier 1 Help Desk Analyst to provide first-level support for end users experiencing ... timely resolution or escalation. * Escalate unresolved issues to Tier 2 or Tier 3...1 + year of experience in customer service or help desk role. * Basic understanding of Windows OS,… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …efforts and mentor Tier 1 staff. + Interest in advancing to Tier 3 Help Desk role supporting systems engineering and networking operations. If this is ... If you are looking for a career as a Tier 2 Cloud Support agent and you...wide range of related disciplines. The successful applicant will: 1 . Diagnose and resolve access, connectivity, and authentication issues… more
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