• Tier 1 - IT Service…

    NuAxis Innovations (Washington, DC)
    ** Tier 1 - IT Service Desk Representative** Location **Washington, DC** \# of openings **10** Salary Range (Min-Max) **00** **We are a federal IT company ... team NOW! We are currently seeking a talented and motivated ** Tier 1 - IT Service Desk Representative** for a Full-Time position. **Overview:** The IT … more
    NuAxis Innovations (07/29/25)
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  • Tier 1 Service Desk…

    GovCIO (Washington, DC)
    …/Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/ tier - 1 - service - desk -analyst/job?mode=apply&apply=yes&in\_iframe= 1 ... ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly...and quickly escalate issues that cannot be resolved at Tier 1 . **Qualifications** Required: 2-3 years' experience.… more
    GovCIO (06/12/25)
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  • C4ps-2510 Tier I Help Desk - AUGUST

    C4 Planning Solutions, LLC (Camp Pendleton North, CA)
    …for being the first contact for initial point of entry for support requests within the 24/7 Tier 1 service desk at the Support Center. Tier 1 ... Position Title: Tier I Help Desk Location: Camp...preferred Preferred Skills: + Experience in working in a service desk dealing with incidents and requests,… more
    C4 Planning Solutions, LLC (07/24/25)
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  • Service Desk Analyst

    Tyto Athene (San Antonio, TX)
    …call center environment. This position could support one, or both, of the client's TSD (Technical Service Desk ) tier 1 or ASD (Account Service ... any characteristic protected by applicable law. Submit a Referral (https://careers-gotyto.icims.com/jobs/1342/ service - desk -analyst/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834326889) **Location** _US-TX-San Antonio_ **ID**… more
    Tyto Athene (08/01/25)
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  • Service Desk Technician Tier…

    Red River (Chantilly, VA)
    …who is primarily responsible for working on a team at the Service Desk . The Tier 1 Technician is primarily responsible for working on a team at the ... Service Desk . This position will handle technical...Accept customer calls, alerts, and escalations from the Level 1 operations team within specified timeframes. + Follow trouble… more
    Red River (07/31/25)
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  • Service Operations Sr Analyst: 3rd…

    Children's Mercy Kansas City (Kansas City, MO)
    …the team and provides guidance on monitoring processes. + Performs daily tasks to maintain the Tier 1 Service Desk and Customer self- service ... Senior Analyst is a subject matter expert on all Tier 1 support processes. Serves as an...and report call trends and issues reported into the Service Desk . Senior Analyst will follow precedents… more
    Children's Mercy Kansas City (07/30/25)
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  • Manager, End User Computing

    Aveanna Healthcare (Atlanta, GA)
    …team for internal employees. This position will also be responsible for managing the outsourced tier 1 Service Desk team and processes. It demands ... to computer systems, hardware, and software. Manage the tier 1 outsourced Service Desk process, providing metrics, training, and documentation. Manage… more
    Aveanna Healthcare (07/18/25)
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  • IT Service Coordinator

    Robert Half Technology (New York, NY)
    …addressing technical issues and ensuring optimal system performance. * Troubleshoot and resolve Tier 1 service desk tickets efficiently, maintaining ... networking concepts. * Demonstrated ability to troubleshoot technical issues and resolve service desk tickets. * Experience in managing IT vendors, including… more
    Robert Half Technology (07/25/25)
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  • Tier 1 Helpdesk Lead and Analyst

    CGI Technologies and Solutions, Inc. (Washington, DC)
    ** Tier 1 Helpdesk Lead and Analyst** **Category:** Service Desk / End User Services **Main location:** United States, District of Columbia, Lebanon ... growing and dynamic program to lead a client-facing Momentum Tier 1 Help Desk as...to management team. * Ensure smooth coordination of help desk tickets in line with our Service … more
    CGI Technologies and Solutions, Inc. (07/29/25)
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  • System Administrator

    Parsons Corporation (Colorado Springs, CO)
    …Program (SAP) activities. **"What You'll Be Doing"** + Provides Subject Matter Expert (SME) support to Tier 1 ( Service Desk ) and Tier 2 (Escalation) ... systems, Group Policy configuration, WSUS, Bitlocker, SQL Server, Internet Information Service (IIS), Windows Server 2019/2022, and Windows 10/11 + Works with… more
    Parsons Corporation (05/16/25)
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