- Applied Research Associates, Inc. (Raleigh, NC)
- …of passion, freedom, service and growth. If you are looking for a career as a Tier 1 Cloud Support and you are interested in designing, developing, and ... and clear records within the ticketing system and contribute to internal documentation. ** Tier 1 Cloud Support Position Requirements:** + **Must be a… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …of passion, freedom, service and growth. If you are looking for a career as a Tier 2 Cloud Support agent and you are interested in designing, developing, ... supportability through documentation, scripting, and adherence to escalation protocols. ** Tier 2 Cloud Support Position...Demonstrated ability to lead ticket resolution efforts and mentor Tier 1 staff. + Interest in advancing… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …ITIL v3, CompTIA, CCNA A minimum of five (5) years' relevant experience in Tier 1 support operations Strong understanding of network fundamentals, including ... first point of escalation for complex Tier 1 issues, providing guidance, troubleshooting support , and...Basic knowledge of Windows and Linux server environments and cloud platforms (AWS, Azure preferred). . Competence with documentation… more
- Tyto Athene (Ashburn, VA)
- …ITIL v3, CompTIA, CCNA + A minimum of five (5) years' relevant experience in Tier 1 support operations + Strong understanding of network fundamentals, ... **Description** Tyto Athene is searching for a **Network Operations Center Tier 1 Shift Lead** to support a 24x7x365 NOC for a law enforcement customer in… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician ( Tier 1 .5) to join our support team operating within a secure Azure enterprise ... with established SLAs and SLOs. + Troubleshoot and resolve Tier 1 .5-level issues related to Azure services,... support faster issue resolution. + Collaborate with higher- tier support teams and other IT units… more
- iconectiv (Bridgewater, NJ)
- …Document knowledge articles, incident resolutions, and playbooks for operational continuity. Assist in training Tier 1 support and serve as SME for internal ... on X and Linkedln. **Responsibilities:** iconectiv is seeking a Tier 2 Production Support /Ops Engineer. This is...business applications while providing outstanding customer service to our tier 1 customer. This person must demonstrate… more
- General Dynamics Information Technology (Ashburn, VA)
- …or V4, CompTIA, CCNA + A minimum of five (5) years' relevant experience in Tier 1 support operations + Strong understanding of network fundamentals, ... 5 + years of related experience **Job Description:** NETWORK OPERATIONS CENTER (NOC) TIER 1 SHIFT LEAD Advance how our customers operate while you… more
- General Dynamics Information Technology (Quantico, VA)
- …Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier 1 ** at GDIT. Shape what's next for mission-critical government ... Top Secret **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support ,IT End...WORK AND PERSONAL IMPACT** As a **Help Desk Analyst Tier 1 ** , the work you'll do… more
- Envita Medical Center (Scottsdale, AZ)
- Job Title : Full Stack Developer - Tier 1 Location: Scottsdale, AZ (located in North Scottsdale, at East Bell Road and the 101) Compensation: Dependent on ... Friday 9 AM to 5 PM. After-hours or weekend support may be needed from time to time for...well as a desire to learn how to build cloud -based solutions using Azure services. You will work in… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- …and issue resolutions in the helpdesk ticketing system. . Collaborate with Tier 1 and Tier 2 support representatives to ensure seamless service delivery. ... Serve as the escalation point for unresolved issues from Tier 2 support or other teams. ....(CRM) software - ServiceNow ITSM preferred. . Experience with cloud infrastructure-based IT systems, with a preference for Google… more