• Tier 1 Cloud Support

    Applied Research Associates, Inc. (Raleigh, NC)
    …of passion, freedom, service and growth. If you are looking for a career as a Tier 1 Cloud Support and you are interested in designing, developing, and ... clear records within the ticketing system and contribute to internal documentation. ** Tier 1 Cloud Support Position Requirements:** + **U.S.… more
    Applied Research Associates, Inc. (09/13/25)
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  • Tier 2 Cloud Support

    Applied Research Associates, Inc. (San Antonio, TX)
    …of passion, freedom, service and growth. If you are looking for a career as a Tier 2 Cloud Support agent and you are interested in designing, developing, ... supportability through documentation, scripting, and adherence to escalation protocols. ** Tier 2 Cloud Support Position...Demonstrated ability to lead ticket resolution efforts and mentor Tier 1 staff. + Interest in advancing… more
    Applied Research Associates, Inc. (09/13/25)
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  • Personal Computer Support Technician…

    Leidos (Baltimore, MD)
    … Support team to address executive user issues and requests as necessary. + Coach Tier 1 agents on how to recognize and categorize issues based on what the ... experience. **Primary Responsibilities** Under the direction of the Customer Support ( Tier 2) Lead, you will be...users in the future. + Continuously provide feedback on Tier 1 / Tier 2 knowledge… more
    Leidos (10/04/25)
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  • Tier 2 Production Support Engineer

    iconectiv (Bridgewater, NJ)
    …Document knowledge articles, incident resolutions, and playbooks for operational continuity. Assist in training Tier 1 support and serve as SME for internal ... on X and Linkedln. **Responsibilities:** iconectiv is seeking a Tier 2 Production Support /Ops Engineer. This is...business applications while providing outstanding customer service to our tier 1 customer. This person must demonstrate… more
    iconectiv (09/27/25)
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  • Service Desk Technician Tier 1

    Leidos (Odenton, MD)
    …for a Help Desk Technician responsible for deskside and remote end user customer support for a DOD customer in Fort Meade MD. This individual will help ascertain ... the nature of the support request, resolve issues where possible, and escalate to...their issues are being actively addressed. + Escalate to Tier 2 and Tier 3 System Administrators… more
    Leidos (10/01/25)
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  • Tier 2 SOC Engineer

    Insight Global (Morrisville, NC)
    …protecting the organization's information assets, supporting incident investigations, and mentoring Tier 1 analysts. Key Responsibilities * Monitor security ... Perform root cause analysis and recommend mitigation strategies. * Support threat hunting activities and proactive identification of risks....to ensure security best practices. * Mentor and assist Tier 1 analysts with complex investigations. *… more
    Insight Global (10/01/25)
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  • Tier 1 Analyst

    ASM Research, An Accenture Federal Services Company (San Antonio, TX)
    Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services ... (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network… more
    ASM Research, An Accenture Federal Services Company (10/04/25)
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  • CSOC Tier 3 Engineer

    General Dynamics Information Technology (Springfield, VA)
    …Contract Services; + Performs malware analysis and signature development; + Coordinate with CSOC Tier 1 and 2 services to remediate all discrepancies and provide ... Citizenship Required:** Yes **Job Description:** Candidate will provide Expert CSOC Tier 3 services, which is 24x7x365 coordination, execution, and implementation of… more
    General Dynamics Information Technology (09/30/25)
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  • NCIS Help Desk Analyst Tier I | Active Top…

    General Dynamics Information Technology (Quantico, VA)
    …potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities. **HOW OUR TIER 1 HELP DESK ANALYST WILL MAKE AN IMPACT:** + Initiate ... Top Secret **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support ,IT End...Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A career in enterprise IT… more
    General Dynamics Information Technology (08/15/25)
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  • CSOC Threat Management Specialist ( Tier 2)

    Nightwing (Morrisville, NC)
    …advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our ... markets. Nightwing is seeking to hire a Cyber Threat Management Specialist. The Tier 2 Analysts perform deep-dive incident analysis by correlating data from various… more
    Nightwing (08/15/25)
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