• CBRE Government and Defense Services (Mclean, VA)
    …and related applications. This role bridges technical administration with frontline support, offering Tier 1 help desk assistance, troubleshooting ... applications. This role bridges technical administration with frontline support, offering Tier 1 help desk assistance, troubleshooting application… more
    DirectEmployers Association (09/10/25)
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  • NuAxis Innovations (Washington, DC)
    ** Help Desk Senior Specialist II** Location...resolves technical problems. + Responds to tickets assigned by Tier 1 . + Ensures all assigned tickets ... NOW! We are currently seeking a talented and motivated ** Help Desk Specialist II** for a Full-Time...Tier I support **Essential Functions:** + Provide onsite desk -side and remote technical support. The onsite support may… more
    DirectEmployers Association (09/10/25)
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  • COOLSOFT (Madison, WI)
    Help Desk IAM Consultant (Jobs in Madison,...candidate will be required to come into the office 1 day each week. The contractor will be required to ... in Madison, WI Skills required Customer Service, Communication Skills, Help Desk , IAM Open Date 15-Oct-2025 Close...public users of DWD applications, performing 1st and 2nd Tier computer support for internal DWD staff, and managing… more
    DirectEmployers Association (10/16/25)
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  • Epsilon, Inc (Greenville, SC)
    …technology experience, including at least three (3) years of leadership experience in a help desk or call center environment. + Highly organized with attention ... **Deputy Service Desk Manager** **Epsilon is now part of AMERICAN...31, 2025, transitioning fully to AMERICAN SYSTEMS on January 1 , 2026. We're committed to a smooth transition and… more
    DirectEmployers Association (10/04/25)
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  • Sharp Electronics Corporation (Kingsport, TN)
    **Overview** The National Help Desk Technician is an entry level position, responsible for providing Tier 1 helpdesk end-user support for small to ... reported issues in a helpdesk environment if necessary and requested **Qualifications** + 1 to 3 years' experience in a technical support role + Current Microsoft… more
    DirectEmployers Association (10/01/25)
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  • Applied Research Associates, Inc. (San Antonio, TX)
    …efforts and mentor Tier 1 staff. + Interest in advancing to Tier 3 Help Desk role supporting systems engineering and networking operations. If ... If you are looking for a career as a Tier 2 Cloud Support agent and you are interested...wide range of related disciplines.? The successful applicant will: 1 . Diagnose and resolve access, connectivity, and authentication issues… more
    DirectEmployers Association (09/13/25)
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  • NuAxis Innovations (Washington, DC)
    …for Tier I and Tier II staff as needed. + Coach Help Desk personnel, guiding, teaching, and implementing best business practices. + Establish training ... **Technical Trainer** Location **Washington, DC** \# of openings ** 1 ** Salary Range (Min-Max) **00** **We are a...plans and provide Help Desk personnel with refresher training as… more
    DirectEmployers Association (09/19/25)
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  • Epsilon, Inc (Alexandria, VA)
    …of work experience in the computer field, with a minimum of two (2) years in a help - desk area, and two (2) years at a mid/senior level position, to include the ... AMERICAN SYSTEMS until December 31, 2025, transitioning fully to AMERICAN SYSTEMS on January 1 , 2026. We're committed to a smooth transition and look forward to what… more
    DirectEmployers Association (10/08/25)
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  • NuAxis Innovations (Washington, DC)
    …Service Management (ITSM) or IT Operations roles. + Demonstrated experience supervising enterprise IT Help Desk or Service Desk operations. + Proven ability ... **Operations Supervisor** Location **Washington, DC** \# of openings ** 1 ** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer… more
    DirectEmployers Association (09/20/25)
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  • Epsilon, Inc (Alexandria, VA)
    …new responsibilities business needs change. **Preferred Qualifications:** + One or more Help Desk Institute (HDI) certification preferred; HDI Support Center ... 31, 2025, transitioning fully to AMERICAN SYSTEMS on January 1 , 2026. We're committed to a smooth transition and...and ITIL Service Operations Certification + Experience managing a Tier 2 specialized support desk in a… more
    DirectEmployers Association (10/04/25)
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