• Tier 1 Helpdesk Lead…

    CGI Technologies and Solutions, Inc. (Washington, DC)
    ** Tier 1 Helpdesk Lead and Analyst** **Category:** Service Desk / End User Services **Main location:** United States, District of Columbia, Lebanon ... analyst to join a growing and dynamic program to lead a client-facing Momentum Tier 1...Desk, providing end-user support. * Anticipated split between the helpdesk lead role and providing end-user support… more
    CGI Technologies and Solutions, Inc. (07/29/25)
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  • Helpdesk Technician

    BOOZ, ALLEN & HAMILTON, INC. (Arlington, VA)
    …of experience providing customer and user support to an IT operations environment + Experience as a Tier 1 helpdesk techni cia n or with resp ond ing to ... Helpdesk Technician The Opportunity: Your combination of people...users solve problems. You will provide in-depth support and lead problem-solving and implementation efforts for specific technology products… more
    BOOZ, ALLEN & HAMILTON, INC. (07/29/25)
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  • Tier I System Administrator (Senior)

    BAE Systems (Herndon, VA)
    …in a small team environment with great people? We are looking for a Tier 1 System Administrator with a robust Windows 10/11 troubleshooting background supporting ... all about trust, camaraderie, and a shared ambition to lead the world in defense technologies and national security...include file, print, DNS, DFS and DHCP + Support helpdesk and users with general issues including public key… more
    BAE Systems (07/19/25)
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  • Service Operations Sr Analyst: 3rd Shift/Onsite

    Children's Mercy Kansas City (Kansas City, MO)
    …hospital. Overview Service Operations Senior Analyst is a subject matter expert on all Tier 1 support processes. Serves as an internal escalation point within ... monitoring processes. + Performs daily tasks to maintain the Tier 1 Service Desk and Customer self-service...or equivalent within 365 days + Employees must obtain Helpdesk Intl Support Center Team Lead Certification… more
    Children's Mercy Kansas City (07/30/25)
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  • System Administrator 1

    M. C. Dean (Austin, TX)
    …Information Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support. Main responsibilities include but are ... and changing the world for the better. We are seeking a **System Administrator 1 ** to join our **Security and Electronic Systems (SES)** business Unit. As part of… more
    M. C. Dean (07/15/25)
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  • Lead /Manager System Engineer

    TEKsystems (New York, NY)
    …- location on the upper west side, NYC Description Our client is looking for a Lead Systems Engineer to oversee a team of 3 people while still being 100% hands on. ... as a strategic advisor and trusted thought partner within the organization. Lead /Managerial Responsibilities: + Trusted Thought Partner: Act as a trusted thought… more
    TEKsystems (07/25/25)
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  • Supv, Service Operations: 1st Shift/Onsite

    Children's Mercy Kansas City (Kansas City, MO)
    …incident response, and service quality, while providing technical guidance and supporting Tier 1 escalations. Collaborates with leadership to improve operational ... experience. + Information Technology Infrastructure Language (ITIL) Basics certification Preferred + Helpdesk International Support Center Team Lead (HDI - SCTL)… more
    Children's Mercy Kansas City (07/30/25)
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  • IT Desktop Support Manager

    State of Georgia (Fulton County, GA)
    …New Hot Information Technology Vocational Rehabilitation Agency, Georgia 1 day ago Post Date Apply for Job Share ... enable individuals with disabilities to perform the essential functions. 1 . Manages a team of IT professionals and ensures...ensures they comply with company guidelines. This includes IT helpdesk and support technicians. 2. Function as a subject… more
    State of Georgia (07/29/25)
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  • Office Automation Analyst

    MyFlorida (Tallahassee, FL)
    …their issue or request. + Identifies complex incidents or requests and escalates to Team Lead , Supervisor or Tier 2/ Tier 3 personnel as necessary. + ... Tool (https://compcalculator.myflorida.com/) Department of Children and Families Entry Level Helpdesk Agent Anticipated Vacancy The Office of Information Technology… more
    MyFlorida (07/23/25)
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  • Office Automation Analyst

    MyFlorida (Tallahassee, FL)
    …such as a ticketing system Knowledge of Outlook and/or O365 DESCRIPTION This is a Tier 1 Help Desk position that primarily provides application support to the ... their issue or request. Identifies complex incidents or requests and escalates to Team Lead , Supervisor or Tier 2/ Tier 3 personnel as necessary. Communicates… more
    MyFlorida (07/25/25)
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