- GovCIO (Washington, DC)
- …/Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/ tier - 1 - service - desk -analyst/job?mode=apply&apply=yes&in\_iframe= 1 ... ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly...and quickly escalate issues that cannot be resolved at Tier 1 . **Qualifications** Required: 2-3 years' experience.… more
- GovCIO (Washington, DC)
- …technical solutions in a clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: ... USD $67,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier -2- service - desk -analyst/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) **Location** _US-DC-Washington_… more
- YMCA of the North (St. Paul, MN)
- …off that vary depending on part-time or full-time status. Essential Functions: . Provide tier 1 IT Service Desk support to YMCA of the North (YOTN) team ... Job Description IT Service Desk Analyst Internship Job Summary: The Information Technology (IT) Internship position provides educational opportunities for… more
- CUNY (New York, NY)
- IT Support Assistant - Service Desk Support Assistant ( Tier 1 , Part-Time, Closing Shift) **GENERAL DUTIES** IT Support Assistants support routine ... responsibility" The IT Support Assistant, a Help Desk Associate, is a part-time, Tier 1 support role at the Baruch Service Desk . Reporting directly… more
- Robert Half Technology (Memphis, TN)
- …shifts and one weekend shift per month. Requirements Preferred Extras + Service Desk or Tier 1 IT support experience (Windows 10/11, O365, VPN, ... the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1 -tap apply, notifications of AI-matched jobs, and much more. All… more
- State of Massachusetts (Chelsea, MA)
- …primary role of the Service Desk Analyst is to handle the processing of Tier 1 support and infrastructure calls. The Service Desk Analyst will ... through phone, email or work management system for all Tier 1 calls. . Perform all ...Minimum one ( 1 ) year of relevant Customer Service / Service Desk experience… more
- General Dynamics Information Technology (Washington, DC)
- …support as a Service Desk Supervisor + Supervise 45 Service Desk Technicians Tier 1 and 1 .5. + Responsible for the daily operation of the ... Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is your place to make meaningful contributions to… more
- CACI International (Forest Heights, MD)
- Tier 1 Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... * * * **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist...of incident information through VIP and customer conversation and self- service tools. Under general supervision, assists VIP's and users… more
- Leidos (Lorton, VA)
- …and operational tasks as needed for mission success. This includes: + Hire, train and coach the EHD Tier 1 team, + Train and coach EHD Tier 1 team on ... (eg SOPs, IOPs, KBAs, training materials, etc.,) for EHD Tier 1 team and Program end users...team and providing performance feedback. + Proven experience in Service Desk /Help Desk environments including… more
- Leidos (Lorton, VA)
- **Description** Leidos is seeking an experienced Enterprise Help Desk (EHD) Agent, Tier 1 , to join the Mission Support Services (MSS) team. MSS is a shared ... EHD Service Level Objectives (SLOs) and the Tier 1 role in support of meeting...of degree. + US Citizen. + Proven experience in Service Desk /Help Desk environments. +… more