- ManTech (Altadena, CA)
- **MANTECH** seeks a motivated, career- and customer-oriented ** Tier 1 Service Desk Specialist** to join our team in **Altadena, CA** . **Responsibilities ... include but are not limited to:** + Provide Tier - 1 IT support in a heterogeneous environment...satisfaction + Provides basic application and/or hardware support to Service Desk callers to include provide callers… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician ( Tier 1 .5) to join our support team operating within a secure Azure enterprise ... with established SLAs and SLOs. + Troubleshoot and resolve Tier 1 .5-level issues related to Azure services,...knowledge articles in the problem ticket. + Adheres to Service Desk ticket handling procedures. This may… more
- Choisys Technology (VA)
- …Tier I Fully Remote * DC metro, VA (http://maps.google.com/maps?q=Ashburn+VA+USA+20146) Description The Tier 1 Service Desk Technician provides ... Service Desk Technician - ...email, chat, or ticketing system. + Troubleshoot and resolve Tier 1 incidents related to: + Windows...- 1 -2 years of IT support or Service Desk experience, preferably in a structured… more
- GovCIO (Washington, DC)
- …/Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/ tier - 1 - service - desk -analyst/job?mode=apply&apply=yes&in\_iframe= 1 ... ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly...and quickly escalate issues that cannot be resolved at Tier 1 . **Qualifications** Required: 2-3 years' experience.… more
- Insight Global (Mayfield Heights, OH)
- …team altogether. This person will be responsible for coaching, developing, and general oversight of the Tier 1 Service Desk . The team will be receiving ... Job Description Insight Global is looking for a Service Desk Manager to work for...is going to be managing a global team of Tier 1 support. They will be responsible… more
- Parsons Corporation (Colorado Springs, CO)
- …Information (SCI) and Special Access Program (SAP) activities. **Required Skills:** + Provides Tier 1 Service Desk problem identification, diagnosis ... need your help. Our Team is looking for a ** Service Desk Technician** . In this role...and resolution of problems. Provides support for escalation to Tier 2 and 3 and communication of status to… more
- Insight Global (Sunrise, FL)
- Job Description A healthcare client in the South Florida area is looking for a Tier 1 Service Desk Representative. This person will be responsible for ... additional 30-40 tickets per day. They use Track-It! And Service Central for ticketing systems. This individual will be...degree (Associates or Bachelors) in something IT related, or 1 year of working experience in a technical role… more
- Aveanna Healthcare (Atlanta, GA)
- …team for internal employees. This position will also be responsible for managing the outsourced tier 1 Service Desk team and processes. It demands ... to computer systems, hardware, and software. Manage the tier 1 outsourced Service Desk process, providing metrics, training, and documentation. Manage… more
- Systems Engineering Solutions Corporation (Tempe, AZ)
- …second-level technical support for escalated incidents and service requests from Tier 1 Help Desk . + . Diagnose and resolve complex hardware, software, ... related discipline Program Description: The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk , Tier 2 End User… more
- BEAT LLC (San Antonio, TX)
- …reports Tier 2 Systems Administrators provide the front line of advanced technical support; bridging Tier 1 service desk operations with Tier 3 ... Fundamentals or Microsoft Certified: Azure Fundamentals Position Description: The Tier 2 Systems Administrator provides enterprise-level operations and sustainment… more