• I3 Broadband LLC (East Peoria, IL)
    Job Description Job Description Job Summary: Tier 1 Support Specialists work with customers and staff across all i3 Broadband service areas. The Tier ... provided equipment, as well as assist in some basic home networking support . Escalate issues to Tier 2 as needed to assist in diagnosing network issues. Use… more
    ZipRecruiter (12/02/25)
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  • Innovative Control Systems (Bethlehem, PA)
    …Control Systems® (ICS) is the global leader in the manufacturing, installation, and support of car wash technology and equipment. ICS has grown steadily and is ... of the position is to provide first level technical support to users of Innovative Control Systems’ products and...network testing. CAREER ADVANCEMENT: Opportunity to advance quickly to Tier 2 doing site installs starting at $27 per… more
    ZipRecruiter (12/05/25)
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  • Exact IT Consulting (Indianapolis, IN)
    Job Description Job Description Tier 1 Helpdesk Technician Responsibilities: Provide technical assistance with computer hardware and software Resolve issues for ... clients via phone, in person, or electronically Recommend hardware and software improvements Track customer issues and resolutions Qualifications: Previous experience in IT, customer service, or other related fields Ability to build rapport with clients Strong… more
    ZipRecruiter (11/28/25)
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  • NetworkElites (Carrollton, TX)
    …practices 9. Internal Collaboration Tier 2 engineers are team players. Expectations: Support Tier 1 with guidance and mentoring Share knowledge openly ... beyond basic troubleshooting and act as the bridge between Tier 1 and Tier 3....diagrams are accurate when touched 5. Project & Task Support Tier 2 engineers frequently assist with… more
    ZipRecruiter (01/08/26)
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  • T-Rex Solutions (Washington, DC)
    …Healthcare Medical Systems (DHMS) program. The Architecture & Service Excellence (A&SE) SDLC Next Support Tier 1 Helpdesk and Jira Admin supports data ... Let's talk about how you can help make a difference! Responsibilities: Provide Tier 1 support for SDLCNext platform (Jira, Confluence, JSM), ensuring timely… more
    ZipRecruiter (01/12/26)
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  • CNR Technologies (Woodstock, GA)
    …our growing team. In this role, you will handle advanced technical issues, provide escalation support for Tier 1 engineers, and ensure our clients receive ... fast, high-quality IT solutions. This position blends remote support , onsite visits, and phone-based troubleshooting, offering a dynamic...needs Team Collaboration Serve as an escalation point for Tier 1 engineers Mentor junior team members… more
    ZipRecruiter (01/13/26)
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  • NuAxis Innovations (Fort Collins, CO)
    … Technician - ECOSphere** for a Full-Time position. **Job Summary:** + Position OverviewProvides Tier 1 support for end users in a distributed PC/network ... / Certification** - CompTIA A+ certification (or equivalent).- Proficiency resolving Tier 1 support issues via phone, email, remote desktop, and… more
    DirectEmployers Association (01/09/26)
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  • Copan Diagnostics, Inc (Berkeley, CA)
    Job Description Job Description Job Title FIELD SUPPORT ENGINEER TIER 1 Department FSE – Field Service Engineers Company COPAN DIAGNOSTICS, INC Department ... Scope The Field Service Engineer is involved in all areas of microbiology equipment technology. This position is responsible for new equipment inspections and installations, administering preventative maintenance (PM), calibrating and performing electrical… more
    ZipRecruiter (12/16/25)
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  • Express Employment Professionals (Renton, WA)
    …for dealer inquiries with the goal of maximizing customer uptime. Key Responsibilities Provide Tier 1 technical support to dealer technicians by: Identifying ... Job Description Job Description Job Title: Vehicle Support Specialist (Grade 23) Location: Renton, WA Department:...preferred. Ability to earn and maintain technical certifications. Minimum 1 year of experience in automotive or diesel diagnostics;… more
    ZipRecruiter (01/06/26)
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  • Technoviz LLC (Madison, WI)
    …The Desktop Support Technician serves as the first point of contact for IT related support , providing tier 1 client support for all technical issues ... through to resolution. A critical role of the Desktop Support Technician will strive to provide the best possible...1 year to 5 years experience in: Desktop support Deploying devices On the fly device repairs NICE… more
    ZipRecruiter (12/19/25)
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