- Applied Research Associates, Inc. (Raleigh, NC)
- …of passion, freedom, service and growth. If you are looking for a career as a Tier 1 Cloud Support and you are interested in designing, developing, and ... within the ticketing system and contribute to internal documentation. ** Tier 1 Cloud Support Position...United States and Canada provide a broad range of technical expertise in defense technologies, civil technologies, computer software… more
- Tyto Athene (Ashburn, VA)
- …ITIL v3, CompTIA, CCNA + A minimum of five (5) years' relevant experience in Tier 1 support operations + Strong understanding of network fundamentals, ... Tyto Athene is searching for a **Network Operations Center Tier 1 Shift Lead** to support...providing technical guidance, escalating complex issues to higher- tier support , and maintaining operational efficiency +… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …Access Program (SAP) environment. + Demonstrated ability to lead ticket resolution efforts and mentor Tier 1 staff. + Interest in advancing to Tier 3 Help ... If you are looking for a career as a Tier 2 Cloud Support agent and you...wide range of related disciplines.? The successful applicant will: 1 . Diagnose and resolve access, connectivity, and authentication issues… more
- NuAxis Innovations (San Francisco, CA)
- …researches, and resolves technical problems. + Responds to tickets assigned by Tier 1 . + Ensures all assigned tickets are updated and moving towards ... Desk Specialist** Location **San Francisco, CA** \# of openings ** 1 ** Salary Range (Min-Max) **00** **We are a federal...monitors tickets to ensure a timely resolution. + Provides second- tier support to users' applications or hardware… more
- NuAxis Innovations (Washington, DC)
- …experience and training. The Service Desk Specialist will also provide administrative and technical support for the Enterprise Service Desk. Work is performed ... ** Tier I Service Desk Specialist** Location **Washington, DC** \# of openings ** 1 ** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to… more
- Schrdinger (NY)
- …Directory, Okta, LDAP) + Respond to and resolve Tier 1 and Tier 2 technical support escalations regarding desktop, server, network, and application ... You will ensure the stability and efficiency of the systems that support our scientific applications and business operations. Your expertise will be crucial… more
- Affinius Capital (San Antonio, TX)
- …the primary resources for advanced troubleshooting of technical issues, providing guidance and resolution support for Tier 1 and Tier 2 teams. + ... For more information, visit affiniuscapital.com. **Job Description** The Senior Desktop Support Technician provides advanced technical support and… more
- Cleo (Madison, WI)
- …relevant verbal and written content to customers.?? **Your Qualifications** + ?Bachelor's Degree or 1 + years of Technical Support work experience? ? + ... client with an excellent customer experience. This positionis responsible forperforming technical support for clients and providingappropriate resolutionsfor all… more
- Defense Health Agency (TX)
- …location. This announcement may be used to fill positions at any of the tiers listed below: Tier 1 : $121,020 - $300,000 Tier 2: $145,000 - $320,000 Tier ... of military units and individuals. Additionally, the Killeen community is a model of support for Army families. There are lots of resources and networks available to… more
- Red River (Chantilly, VA)
- …remote access, and business-critical software + Ability to assess, triage, and resolve Tier 1 technical issues quickly and accurately while following ... in security, networking, analytics, collaboration, mobility and cloud solutions. Our operations, support , sales and technical teams all work together to create… more