- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician ( Tier 1 . 5 ) to join our support team operating within a secure Azure enterprise ... part in keeping operations running smoothly while delivering exceptional service to end users. This is a great opportunity...with established SLAs and SLOs. + Troubleshoot and resolve Tier 1 . 5 -level issues related to… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …CompTIA, CCNA A minimum of five ( 5 ) years' relevant experience in Tier 1 support operations Strong understanding of network fundamentals, including TCP/IP, ... and the rapid escalation and resolution of technical issues. Position Description: The NOC Tier 1 Shift Lead is responsible for overseeing a team of … more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- **What is the position?** The Bilingual Tier 1 Service Desk...US for at least 3 years within the last 5 years. + Fluent in speaking, reading and writing ... updates to complaints for our customers. **What will I get to do?** As a Tier 1 Service Desk Representative, you will have the opportunity to showcase your… more
- Beth Israel Lahey Health (Charlestown, MA)
- …The Tier 2 Service Desk Analyst acts as an escalation point for the Tier 1 Service Desk Analyst and interacts with all levels of BILH colleagues. The ... Desk Analyst will manage EPIC EHR escalations from Service Desk Tier 1 and...with workstation operating systems, applications, hardware, and systems integration. 5 . Proven customer service , interpersonal, and verbal… more
- Merchants Bank (Winona, MN)
- Merchants Bank is seeking an IT User Support Specialist ( Tier 1 Support) to join our team. This position will work on site at our Winona, Minnesota location. ... Hours are generally between 8:00 am - 5 :00 pm Monday - Friday with a rotating "on...are logged and updated. Must have a minimum of 1 year of experience in a customer service… more
- Cayuse Holdings (Pendleton, OR)
- … 1 .0 Helpdesk Specialist - NIGHT SHIFT** **The Work** The Tier 1 .0 Helpdesk Specialist acts in a customer service capacity responding to customer requests ... **Qualifications - Here's What You Need** + High School diploma or GED required. + 1 year of Service /Help desk or customer service support experience. +… more
- Adecco US, Inc. (Florence, SC)
- **Olsten Staffing is Hiring for a Tier 1 Help Desk Associate in Florence, SC!** Are you a **problem-solver** with a passion for **customer service ** ? Do you ... a **fast-paced environment** ? Olsten Staffing is seeking a ** Tier 1 Help Desk Associate** to join...be the **first line of support** , delivering top-notch service to our customers. With your **troubleshooting expertise** and… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 1 Helpdesk Technician (EITAAS-2025-23939): Bowhead seeks an Tier 1 Helpdesk Technician that will provide multiple tier support to ... Shift: 8:00am - 4:30pm Swing Shift: 11:30am - 8:00pm Night Shift: 8:45pm - 5 :15am **Responsibilities** Job duties will include but are not limited to: + Install… more
- Proven IT (Tinley Park, IL)
- Tier 1 Engineer Tinley Park, IL (http://maps.google.com/maps?q=8101+183rd+Street+Tinley+Park+IL+USA+60487) * IT Apply Job Type Full-time Description The Tier ... is the first level of technical customer support. The Tier I Engineer has a broad understanding of the...maintain confidentiality of information + Excellent organizational and customer service skills + Must be a self-motivated individual with… more
- Proven IT (Tinley Park, IL)
- Client Onboarding Specialist Tier 1 Tinley Park, IL (http://maps.google.com/maps?q=18450+Crossing+Dr+Tinley+Park+IL+USA+60487) * IT Apply Job Type Full-time ... and implement desktops/laptops. The intent of the Onboarding Specialist Tier I is to discover and report on the...needs Requirements + 2 to 3 years of customer service + At least 1 year experience… more
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