• Applied Research Associates, Inc. (San Antonio, TX)
    …Access Program (SAP) environment. + Demonstrated ability to lead ticket resolution efforts and mentor Tier 1 staff. + Interest in advancing to Tier 3 Help ... who also demonstrate our core values of passion, freedom, service and growth. If you are looking for a...If you are looking for a career as a Tier 2 Cloud Support agent and you are interested… more
    DirectEmployers Association (10/22/25)
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  • CyrusOne (Totowa, NJ)
    …+ MCP, MCSA, A+, NETWORK+, or equivalent preferred **Compensation:** + $24 - $28/hr + 1 .5x OT + 5 % Annual Bonus + 15% Shift differential for hours worked ... within 15 minutes of receipt + Provides superior customer service to all customers + Effectively coordinates and communicates...+ **2pm - 2am** + Weekly rotation: + **Week 1 :** Thursday, Friday Saturday, Sunday + **Week 2:** Friday,… more
    DirectEmployers Association (10/31/25)
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  • NuAxis Innovations (Washington, DC)
    …+ Identifies, researches, and resolves technical problems. + Responds to tickets assigned by Tier 1 . + Ensures all assigned tickets are updated and moving ... + Junos Pulse + NetScreen VPN + BMC Remedy 7. 5 or 8. 1 employing Incident Management (IM),...1 employing Incident Management (IM), Knowledge Repository (KR), Service Request (SR), Problem Management (PM), and Service more
    DirectEmployers Association (09/10/25)
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  • Everon (Fort Worth, TX)
    …local codes. + Requires 75 % to 100 % proficiency in Everon Commercial's Tier 1 product offerings. **_Work Environment:_** + The employee is occasionally exposed ... basic function is to assist with routine and emergency service calls. Troubleshoot, replace and/or repair malfunctioning or inoperative...of High School Diploma/Vocational Training. + Must have five ( 5 ) or more years of experience. + Must have… more
    DirectEmployers Association (10/29/25)
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  • Epsilon, Inc (Greenville, SC)
    **Deputy Service Desk Manager** **Epsilon is now part of AMERICAN SYSTEMS!** We are pleased to announce Epsilon, Inc. has joined AMERICAN SYSTEMS. Together, we're ... 31, 2025, transitioning fully to AMERICAN SYSTEMS on January 1 , 2026. We're committed to a smooth transition and...Office (USPTO) personnel while also providing world class customer service . The Epsilon team is comprised of Service more
    DirectEmployers Association (10/04/25)
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  • Oregon State University (Bend, OR)
    …College of Business, Oregon State University Extension, and the Internal Revenue Service , designed to complete federal and state tax returns for low-to ... responsible for volunteer recruitment and development, working to provide service equity, obtaining and overseeing site access, ensuring VITA...student body, and to join the ranks of top tier colleges and business across North America in terms… more
    DirectEmployers Association (10/25/25)
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  • CyrusOne (Richardson, TX)
    …training program or from working in a technical facility maintenance position supporting data center operations. + 5 to 7 years working in Tier 2, Tier 3 or ... Hands and Feet" for client requests. + Perform Level 1 response on Windows servers for both non-managed and...Demonstrated desire to provide the highest levels of customer service + Cheerful and enthusiastic attitude + Strong verbal… more
    DirectEmployers Association (08/27/25)
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  • Tyto Athene (San Diego, CA)
    …OH and Patuxent River, MD. The Service Desk Team provides a mixture of Tier 1 . 5 and Tier 2 desktop support to DAU faculty, staff, and classroom ... searching for a **Systems Analyst** to serve as a resource on the DAU Customer Service Team with on-site support required at the West Campus Location in San Diego,… more
    DirectEmployers Association (10/24/25)
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  • Florida Atlantic University (Boca Raton, FL)
    …graduate levels, and the ability to participate in appropriate types of service to the program, department, college, university, community, and profession. The ... a record of or clear potential for publications in top- tier journals. Preferred qualifications: - Preference will be given...of required/requested documentation. PLEASE NOTE: A maximum of five ( 5 ) documents may be attached to your application. If… more
    DirectEmployers Association (10/02/25)
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  • Florida Atlantic University (Boca Raton, FL)
    …on strategic management, a record or clear potential for publishing in top- tier journals, and demonstrated excellence in teaching. The ideal candidate is committed ... Florida Atlantic's Boca Raton campus) and contributing to departmental and college service . The successful candidate will also contribute to an atmosphere of… more
    DirectEmployers Association (09/24/25)
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