- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician- Tier 2 ...customers during upgrades or when a problem with the system is diagnosed. + Responding and correcting formatting for ... + Providing phone and in-person support to users for various systems , including e-mail, LAN/WAN, user account administration, active directory, standard desktop… more
- TEKsystems (Cambridge, MA)
- …Issue Resolution . Provide Tier 1 and Tier 2 deskside support for hardware, software, operating systems , and peripherals . Deliver remote and onsite ... Additional Skills & Qualifications . Bachelor's degree or equivalent professional experience . 2 + years of deskside or end-user support experience . Experience… more
- William C Brown Inc (Springfield, VA)
- Systems Administrator ( Tier 2 Desktop...in Springfield, VA. Job Description: The Tier 2 Desktop Support Technician provides Deskside IT Service ... any other characteristic protected by law. Description WCBinc is looking for a Systems Administrator ( Tier 2 Desktop Support) to join our team to support our… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- The Service Desk ( Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and ... including executive staff, across on-site and occasional off-site environments. + Deliver deskside ( Tier II) support for troubleshooting, repair, deployment, and… more
- TEKsystems (Nashville, TN)
- …to use technology efficiently and securely. This role provides advanced Tier 1/ Tier 2 technical support, performs deskside and remote troubleshooting, ... root cause, and resolution steps. + Escalate incidents beyond scope to appropriate Tier 2 /3 teams with complete technical context and reproduction steps. +… more
- Robert Half Technology (Jacksonville, FL)
- …preferred. + At least 3 years of experience in a Tier 2 technical support role. Requirements Deskside Support, Customer success, Customer success management, ... user needs to analyze, recommend, and implement changes. + Configure and support system changes within the team's scope of responsibility. + Develop and maintain… more
- Leidos (Alexandria, VA)
- …24/7/365 ITOC personnel. **_Successful candidates must possess the following skills:_** + Experience with Tier 2 system administration and/or Tier 3 ... operations across multiple enclaves, classifications, and time zones. The System Administrator provides systems and software Operations...customers to handle service inquiries and problems in a Tier 2 role. Duties include examining complex… more
- Link Solutions Inc (White Sands Missile Range, NM)
- …Non-remote (relocation incentive available) The Computer User Support Specialist will provide advanced Tier 2 , concierge-level support to more than 300 users at ... hardware, software, mobile devices, networking (including VPN and Citrix), system administration, licensing management, and printer support. Become an integral… more
- Leidos (Washington, DC)
- …managing at least some of the below services: + Tier 1 Service Desk + Tier 2 Desk Side and VIP Support + Asset Management + User Device Management + ... provides a range of IT services, including help desk, deskside support, Windows workstation engineering and maintenance, managed print...step 20 while everyone else is still debating step 2 good. You'll fit right in. **Original Posting:** January… more
- Robert Half Technology (Grand Island, NE)
- …of the help desk team, ensuring efficient workflows and prompt issue resolution. * Manage Tier 1 and Tier 2 incidents, guaranteeing timely and effective ... and ITSM tools. * Familiarity with service desk ticketing systems and deskside support. * Expertise in configuration management and computer hardware.… more
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