- Tyto Athene (Reston, VA)
- …locations. The Service Desk Team provides a mixture of Tier 1.5 and Tier 2 desktop support to customer faculty, staff, and classroom environments, ... remote access issues, on-line related training issues and problems with applications. Support for customer personnel and students is currently provided 12X5 (M-F… more
- Tyto Athene (San Diego, CA)
- …River, MD. The Service Desk Team provides a mixture of Tier 1.5 and Tier 2 desktop support to DAU faculty, staff, and classroom environments, and ... resource on the DAU Customer Service Team with on-site support required at the West Campus Location in San...the West Campus Location in San Diego, and remote support services for DAU Regional Locations in Fort Belvoir,… more
- Affinius Capital (San Antonio, TX)
- …resources for advanced troubleshooting of technical issues, providing guidance and resolution support for Tier 1 and Tier 2 teams. + Manage and track ... For more information, visit affiniuscapital.com. **Job Description** The Senior Desktop Support Technician provides advanced technical support… more
- Schrdinger (NY)
- …Okta, LDAP) + Respond to and resolve Tier 1 and Tier 2 technical support escalations regarding desktop , server, network, and application issues + ... two years of experience in systems administration, IT operations, or a senior desktop support role + Proven experience administering mixed-OS environments, with… more
- Revelyst (San Diego, CA)
- …identify, research, and resolve all general support issues or determine that Tier 2 Escalation is required for further assistance. This position reports to ... **Job Description** **Technical Product Support Agent- Tier 1** We are...the telephone, through email, and via a web-based remote desktop control tool. + Work with end users to… more
- Mom's Meals (North Jackson, OH)
- …ensuring accurate documentation of resolutions + Escalate unresolved or complex technical problems to Tier 2 support or other specialized IT teams + Follow ... position focuses on delivering excellent customer service and escalating more complex problems to Tier 2 or specialized IT teams. Work hours are 8:00-5:00 with… more
- Hawaiian Electric (Honolulu, HI)
- …programming, testing, troubleshooting, documentation-writing, implementation, training, and maintenance support for SAP and SAP related information systems to ... meet customer needs (new or modifications). As needed, provides second-level technical support for Help Line. + Collaborate with Development, Infrastructure, and … more
- NuAxis Innovations (Falls Church, VA)
- …experience. . 2 + years of hands-on experience in a help desk or desktop support environment. . Strong troubleshooting skills with Windows 10/11 and Microsoft ... to a mobile and hybrid federal workforce. You'll provide Tier 1 support , assist with hardware and...and Android mobile devices. . Install, configure, and maintain desktop /laptop hardware and software. . Track and manage IT… more
- Oregon State University (Bend, OR)
- …of computer technology at Oregon State University. Why OSU -Cascades IT? We are the tier 2 hands-on support for all things technical on campus, dedicated ... be used to fill one full-time Information Technology Consultant, competency level 2 , position for the Information Technology team at Oregon State University… more
- Indorama Ventures (Pasadena, TX)
- …records and updates CI attributes aligned to asset lifecycle, change, and incident records ( Tier 2 analysts are expected to reconcile data quality with the ... and MSPs on dispatches and specialized fixes. - Training support : Delivers concise user training on desktop ...Training support : Delivers concise user training on desktop apps and correct procedures for submitting service requests… more
