- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- ** Tier 2 Help Desk Specialist - Part-Time (Weekend Night Shift)** **Category:** Service Desk / End User Services **Main location:** United States, ... Type:** Full Time **Position Description:** We are seeking a dedicated and experienced Tier 2 Customer Service Representative to join our helpdesk team. The… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo Bay Cuba, NM (http://maps.google.com/maps?q=Guantanamo+Bay+Cuba+NM+USA) Job Type Full-time Description Location:Guantanamo ... Required Experience: 2 -5 Years PingWind is looking for a Tier 2 - Help Desk Technician who also knows VTC systems to work out of US Naval Base… more
- SAIC (Washington, DC)
- …with an anticipated decision expected by fall 2025.** The Tier 1 and Tier 2 Help Desk Support Specialist responsibilities include, but are not ... programs of national importance. SAIC is seeking Tier 1 and 2 Help Desk Support Specialists to join the Machine-assisted Analytic Rapid-repository System… more
- Robert Half Technology (Charlotte, NC)
- Description We are proactively recruiting for Tier 2 Help Desk Support Analysts in the IT realm. This level requires deeper troubleshooting and support ... and mentor Tier 1 technicians when needed Requirements Qualifications: + 2 -4 years of IT support experience + Proficiency with Active Directory, Exchange/Office… more
- Robert Half Technology (Charlotte, NC)
- Description Overview: Robert Half is proactively recruiting Tier 2 Help Desk Analysts to join our IT talent pipeline. These contract opportunities will ... and escalation experience. Key Responsibilities: + Resolve escalated tickets beyond Tier 1 scope. + Provide support for workstation builds, software installations,… more
- DRT Strategies, Inc. (Silver Spring, MD)
- …documentation. Require Experience: + Demonstrated experience providing Tier 1 and Tier 2 help desk support for complex, multi-queue environments, ... standards (like updates to electronic submission formats), deliver ongoing help desk and training services, and assist...SLAs. + Manage ticket triage, escalation, and resolution for Tier 1 and Tier 2 … more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …to resolve tickets at lowest level of support + Receive, triage and route tickets to Tier 2 Help Desk according + Compile and organize data for monthly ... Desk Specialist will provide 24x7 Help Desk support as defined by first response/ Tier ...a minimum certification of IAT Level I** The Level 2 Help Desk Specialist shall… more
- TEKsystems (Morrisville, NC)
- …of drugs. Service Desk Group: Team is made up of both Tier 1 and Tier 2 Help Desk individuals. This individual team is about 5 Service Desk ... tickets a day) Tickets will get funneled from the tier 1 team, some walk ins. About 1500 internal...has about 2 -3 years of experience. Skills Help desk , Service desk , Troubleshooting,… more
- Robert Half Technology (Princeton, NJ)
- Description We are looking for a Tier 2 Help Desk Analyst to join our dynamic IT team in Princeton, New Jersey. In this role, you will tackle escalated ... -4 years of experience in IT support, with a focus on Tier 2 or advanced help desk responsibilities. * Proficient in Windows desktop operating systems,… more
- Robert Half Technology (Jacksonville, FL)
- Description We are seeking a Tier 2 Help Desk Analyst to join our growing IT support team. In this role, you'll be the escalation point for Tier 1 ... + years of IT support experience with at least 1 year in a Tier 2 or equivalent role. + Strong troubleshooting skills with Windows and/or macOS environments. +… more