- LMI Consulting, LLC (Tysons Corner, VA)
- Tier 2 Help Desk Technician - Clearance Required Job Locations US-Remote Job ID 2025-13435 # of Openings 1 Category Information Technology Benefit Type ... SLAs and workflows. Qualifications Required Qualifications 3+ years of experience in a help desk Tier 2 or Tier 3 capacity or related technical… more
- AeroVironment (Arlington, VA)
- …reviews to validate company policies, procedures, and requirement are met + Tier 2 Cyber help desk duties, including handling issue escalation and ... across the CIO org, support compliance for the Enterprise, manage the Cyber help desk , develop processes and maintain documentation, and work with IT and Cyber… more
- NuAxis Innovations (San Francisco, CA)
- ** Tier II Service Desk Specialist** Location...or later + Certifications in ITIL v3 Foundations + Help Desk Institute's HDA* certification + Customer ... resolves technical problems. + Responds to tickets assigned by Tier 1. + Ensures all assigned tickets are updated...2016 or later Certifications in ITIL v3 Foundations or Help Desk Institute's HDA* certification or Customer… more
- TEKsystems (Fountain Valley, CA)
- …telephone systems. -Resolves Service Desk Tier 1 incidents, or escalates Tier 2 and 3 support incidents to the appropriate resource or team. -Breaks ... Hybrid Role 2 Days onsite * Service Desk is responsible for providing first tier ...communication, and tracking of issues and systems events. *Skills* help desk , service desk , troubleshooting,… more
- NuAxis Innovations (Falls Church, VA)
- …or equivalent work experience. . 2 + years of hands-on experience in a help desk or desktop support environment. . Strong troubleshooting skills with Windows ... ** Help Desk Technician** Location **Falls Church,...** Help Desk Technician** Location **Falls Church, VA** \# of...to a mobile and hybrid federal workforce. You'll provide Tier 1 support, assist with hardware and software issues,… more
- TEKsystems (Bellevue, WA)
- Attention!! We are hiring a Tier 2 Service Desk Analyst for a Global IT Infrastructure Consulting Company! *Description* The Service Desk Analysts role ... enjoy the challenge of real responsibility. As a Service Desk Analyst, you will work directly with our highly...*Work Environment* **Standard hours- 8:00-5:00/5:30 Hybrid setup: * Approximately 2 days onsite per week, with potential for more… more
- TEKsystems (Fort Collins, CO)
- …* Participate in periodic on-call rotations for after-hours support *Qualifications* * * * Experience: 2 -5 years in a help desk or technical support role. * ... * * *Our customer is seeking a IT Service Desk Specialist to join their team while an employee...Fort Collins area.* *Key Responsibilities* * * * Provide Tier 1 and Tier 2 … more
- TEKsystems (Kansas City, MO)
- …support over 1500 application and systems Candidates will be working along side our Service Desk to help with Tier 1 ticket/phone/chat support of our daily ... not afraid of a challenge. IT knowledge or previous Help Desk or customer service roles are...operations. 10 Hour shifts 2 for day shift 7am-5:30pm M-Th 1 for evening… more
- Compass Minerals America Inc. (Overland Park, KS)
- …the right to add or modify the duties and responsibilities at any time.)_** + Provide Tier 2 level service desk technical support for complex and advanced ... on safely delivering where and when it matters to help solve nature's challenges for customers and communities. The...about the company and its products. **Summary** The Service Desk Admin II will have a strong background in… more
- Unisys Corporation (Indianapolis, IN)
- What success looks like in this role: * Provides Tier 1 and Tier 2 support. * Troubleshoots and resolves complex issues including: o Supporting maintenance ... resolution and root cause information to users, both technical and non-technical, to help prevent future recurrence. * Supports L1 and L2 support agents in ongoing… more
