- TekSynap (Arlington, VA)
- …related field + Clearance: Must possess a Top Secret/SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join ... highest levels of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have expert… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …discipline Program Description: The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk, Tier 2 End User Support, ... management of escalation across all tiers. Position Description: Supervises the Tier 2 support team, providing technical guidance and oversight for escalated… more
- Leidos (Baltimore, MD)
- …and relevant experience. **Primary Responsibilities** Under the direction of the Customer Support ( Tier 2 ) Lead , you will be responsible, to include, ... a quicker resolution to users in the future. + Continuously provide feedback on Tier 1/ Tier 2 knowledge articles and ensure that instructions include steps … more
- Toyota (Plano, TX)
- …coordination, and performance measurement across all tiers. Additionally, the role will serve as the Tier 2 media lead , with a particular focus on search ... Department is looking for a passionate and highly motivated Tier 2 Media Senior Analyst. This role...marketing and analytics, working closely with the National media lead to ensure strategic cohesion. Reporting to the Lexus… more
- Virtual Service Operations (Lorton, VA)
- …as the escalation point for complex network issues from Tier 1 and Tier 2 support. + Lead the diagnosis and resolution of critical network incidents to ... existing infrastructure. + Provide mentorship and technical guidance to Tier 1 and Tier 2 ...management, IDS/IPS, and access control. + Proven ability to lead incident response and troubleshoot complex network issues. +… more
- Leidos (Aurora, CO)
- **Description** The National Security Sector at Leidos has an opening for a Tier 2 Systems Maintainer supporting 24x7-mission applications in Aurora, CO. The ... a help desk. The qualified candidate will be a Tier 2 maintainer in all respects and...operations documentation + Provide relevant input to the shift lead and other teammates regarding activities and incidents that… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …of passion, freedom, service and growth. If you are looking for a career as a Tier 2 Cloud Support agent and you are interested in designing, developing, and ... long-term supportability through documentation, scripting, and adherence to escalation protocols. ** Tier 2 Cloud Support Position Requirements:** + **U.S.… more
- Chenega Corporation (Washington, DC)
- Systems Administrator ( Tier 2 Support - ServiceNow) Washington, DC Join our Talent Network Systems Administrator ( Tier 2 Support - ServiceNow) ... Agile Realtime Solutions (CARS) is seeking a Systems Administrator ( Tier 2 Support - ServiceNow) to provide...ways to maintain a culture where we excel and lead healthy, happy lives. Corporate citizenship Chenega MIOS is… more
- iconectiv (Bridgewater, NJ)
- …. Follow us on X and Linkedln. **Responsibilities:** iconectiv is seeking a Tier 2 Production Support/Ops Engineer. This is a production support role, ... for the first stage of escalation for Incidents. + Responsible for managing Tier 2 incident responses and resolutions. + Responsible for ensuring that… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 37918 **Summary** **Service Desk Technician Tier 2 ** **Washington, DC** Are you ready to enhance your skills and build your career in a rapidly ... next level! SecuriGence is seeking a **Service Desk Technician Tier 2 ** to join our IT support...ways to maintain a culture where we excel and lead healthy, happy lives. **Corporate citizenship** Chenega MIOS is… more
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